WorksheetsSPORTS AND ENTERTAINMENT MARKETING
Total questions: 125
Worksheet time: 2hrs 5mins
Which is the BEST example of an amateur athlete?
Qu'Ran plays for Major League Soccer, CJ is a Minor League Baseball player, Jonathan is a high school soccer player, and Sherlyn is a teenager who plays pick-up games each Saturday. Who is the BEST example of an amateur athlete?
Qu'Ran
CJ
Layla
Sherlyn
Layla and Emily joined a USA Softball league that consists of amateur athletes. What does this mean?
The competition does not generate profit.
The competitors aren't paid to play.
Their competitions aren't recorded.
The competitors are less skilled than professionals.
Qu'Ran and Aaliyah are discussing how NFL games are recorded and shared. Who is responsible for this?
coaches
marketers
broadcasters
trainers
Jonathan, Layla, and Emily are deciding which sporting event to attend in their community. Which is the BEST example of a grassroots sporting event?
televised professional competition
nontelevised college competition
YMCA local pick-up game
minor league games
Mari and Sherlyn are discussing career options. Which of these entities is MOST likely to employ an entertainment marketer?
courthouse
library
bank
museum
Sherlyn works as a Director of Live Entertainment for a production of Shakespeare’s The Tempest. Which entertainment sector is her work MOST likely to fall under?
video games
sporting competitions
history museum
performance arts
Sherlyn and Aaliyah are planning to sell homemade cookies at their school fair. In the five Ps model of marketing, what does the “Place” element represent?
how consumers get the product
where the event is held
where the consumer lives
where the product is produced
Emily wants to buy a new backpack for school. What is the first step she should take in making her purchasing decision?
deciding to buy something
reflecting
searching for information
recognizing the need
Jamere and Layla are starting a small business selling handmade candles. They want to attract customers and increase their sales. What practice should they focus on?
improving performances and competitors
promoting or selling products
educating and informing consumers
streamlining production chains
Aaliyah is at a grocery store. A restocker recently added cereal to the shelves. Aaliyah takes the cereal to the register, where a cashier takes her money. The owner of the store gets some profit from this sale. Who is the consumer in this scenario?
the restocker
the store owner
the cashier
Aaliyah herself
Jonathan is a marketer at a local electronics store. Why would most businesses want Jonathan to ensure that customers find value in a specific exchange or sale?
to make more money off that sale
to make the world a happier place
to make the world a happier place
to improve future versions of the product
Jamere and Aaliyah are working together to create a marketing plan for their new lemonade stand. What is the primary goal of their marketing plan?
learning more about a type of consumer
improving the sales of a product or service
increasing the profit margin on a particular item
improving the product or service being sold
Mari developed a marketing plan that ultimately led to many Facebook users sharing their positive experiences about a product with their Facebook friends. This would be considered a success in which type of marketing?
niche marketing
guerrilla marketing
street marketing
viral marketing
Justin is a marketer working on the selling function for his company. Which is the BEST example of something Justin might focus on?
the strategies an agent will use to sell it
the needs of the consumer
how much of a product to produce
the overall quality of the product or service
Lebron notices a commercial where Gatorade shows athletes drinking their product during a basketball game. What is this an example of?
Gatorade advertising athletes drinking their product
free bobbleheads being given out in a stadium
the NFL selling season tickets for a certain team
a team selling its own jerseys on a website
Emily and CJ noticed that Frito-Lay aired a commercial the night BEFORE the Super Bowl. Why did the company choose to do this?
they couldn’t afford to air it during the Super Bowl
there are more nonsports fans than sports fans
more football fans were watching TV that night
people bought the product to eat during the game
Emily and Lebron are attending a basketball game at a stadium. Which is the BEST example of marketing within sports that they might notice?
hanging an advertising banner in a stadium
running an ad during the Super Bowl
hiring an athlete to star in a commercial
selling seats for a particular game
During a class discussion, Mari and Layla are comparing traditional marketing with marketing for sports. What is one example of the major differences they might mention?
having customers from across the entire nation
reliance on a broad range of sources of income
needing to maintain a positive relationship with customers
lack of control over what happens during the event
Jamere and Mari are discussing why their local baseball team only plays games during certain months of the year. What does it mean to say sports are seasonal?
income generally varies over time
there’s little control over who wins a game
geography has little impact on customers
marketers must consider long-term goals
During a school football game attended by Jonathan, Justin, and Mari, what is the primary point of cheerleaders and halftime shows?
improving the quality of the playing surface
generating more money through merchandising
diversifying the entertainment on display
providing better nutrition for players
Emily and Jonathan are shopping for gifts. Emily picks a book, while Jonathan chooses an online music subscription. Which statement best distinguishes tangible from intangible products?
Tangible products can be physically touched
Intangible products are always more expensive
Tangible products are services provided online
Intangible products require factory production
Jonathan and Aaliyah are discussing different types of products. Which is an example of a tangible product?
Bank account balance
Scent of a hot dog
Book of poetry
Athletic talent
Mari and Sherlyn are discussing different items in their classroom. Which of the following is an example of an intangible product?
A video camera
A classroom table
A legal argument
A pile of papers
CJ and Mari are discussing what a product mix describes for a company. What does a product mix refer to?
All product lines the company offers
The deepest product line variation
The single best-selling product
The brand’s visual identity only
Qu'Ran and CJ are discussing different types of products offered by companies. Which choice best represents a product line?
Disney’s movies, channels, shows
Sony’s video game consoles
Starbucks’ brick-and-mortar stores
The NBA’s various teams
Jamere and Aaliyah are discussing why some brands are so successful. Brand equity is primarily indicated by which sign?
Products often being discounted
A deep and wide product mix
Consistent, high sales over time
A company having lots of money
Mari and Anthony are working on a marketing project. When evaluating a brand, what is most important for them to consider?
The intangible feelings it generates
The physical object it represents
The size of the business it represents
Attractive visual design elements
Jamere and Sherlyn are discussing what makes certain brands stand out. Which factor is most key to generating strong brands?
Memorable experiences of events
Good value for the cost of something
Positive critical reviews by experts
Well-made products that last years
Justin and Mari are discussing why sports branding is often more volatile compared to apparel brands. What is the main reason for this volatility?
Sports are an experience, not a tangible product
Few people connect emotionally with sports
Competition around sports is unpredictable
Demographic changes heavily affect marketing
Mari and Layla are discussing how a sports brand can stay strong even when their favorite team is losing. What do they think helps keep the brand strong?
Heavy investments in advertising and merchandising
Reinventing the team as an entirely new brand
Heavy discounts in ticket prices for events
Investment in relationship building with fans
Layla and Sherlyn are working on a marketing project. They need to focus their efforts on specific groups of customers who are most likely to buy their product. Target marketing requires understanding which core concept?
Market segments
Broadcaster bidding
Guerilla marketing
Recreational athletes
During a major basketball league, Sherlyn, Aaliyah, and Lebron are unable to play because the players and team owners cannot come to a salary agreement. Which scenario does this best describe?
Too few ticket sales for the competition
Disagreement with the governing sports body
Natural disasters or weather-related phenomena
Inability to come to a salary agreement
During a school basketball game, Justin, Layla, and their teammates decide to go on strike. Who is responsible for preventing the game from occurring in this situation?
Coach
Team owner
Referees
Team’s players
Mari, Qu'Ran, and Anthony are working together to create a new product for their school project. What is the first stage of the product development process that they should start with?
Idea generation
Evaluation of ideas
Product development
Financial analysis
CJ, Layla, and Mari have developed a new eco-friendly water bottle. After going through all the stages of product development, which is the seventh and final stage—and the start of the product life cycle?
Commercialization
Financial analysis
Test market
Product development
Mari, Jonathan, and Lebron, who work for a company, are shown a volleyball video game, give feedback, and help fix bugs. Which stage is this?
Evaluation of ideas
Commercialization
Product development
Test market
Mari and Jonathan are working on developing a new product for their business class project. At what stage in their product development should they conduct a financial analysis?
Only during test marketing
After ideas are developed, before a prototype
After commercialization ends
Before idea generation begins
Sherlyn and Jamere are developing a new product and want to determine if the demand is high enough to make it profitable. At which stage of the product development cycle do they first take a deep look into this?
test market
financial analysis
commercialization
idea evaluation
Aaliyah and Anthony are launching a new product and want to know which stage in the product life cycle is still relatively experimental—a “test” of the market?
decline
maturity
growth
introduction
Jonathan, Mari, and CJ are discussing a new handheld video gaming device that runs computer games natively. Early sales were positive, and now most people are deciding between buying this “handheld PC” gaming device or an older, similar console. Which stage of the product life cycle is this product in?
decline
introduction
growth
maturity
Many video game companies will lower the prices on their older games when a new version is released; Mari and Jamere often wait until these price drops to buy the games. Which of the product life cycle stages are these products usually in when this happens?
maturity
decline
growth
introduction
In 2019, people couldn't stop singing the song “Baby Shark,” and products related to the song experienced high sales. However, after less than a year, the song almost seemed to disappear. “Baby Shark” is an example of what kind of product?
a shallow product mix
a matured product
a fad product
a high-learning product
Layla and Justin are discussing the success rate of new products in their business class. According to most research, how many new products are successful?
between 80–90 percent
between 50–75 percent
between 40–60 percent
between 10–30 percent
Mari and Emily launched a new snack product, but world events or shifts in taste interfered with its success. What does it mean to suggest their product has failed due to bad timing?
Marketers ran out of budget for the product.
World events or shifts in taste interfered.
It was marketed to the wrong target audience.
Customers just couldn’t see its appeal.
Lebron and Mari are discussing what makes customers return to their favorite sports and entertainment events. More than anything else, what do they think keeps customers coming back again and again?
cheap prices
attractive venues
strong branding
a winning team
Jamere and Aaliyah are launching a new product for their school project. Compared to the growth and maturity stages, what level of profits should they expect for their product in the introduction stage of the product life cycle?
a whole lot more
slightly more
significantly less
about the same
Jamere and Aaliyah are launching a new type of disposable pen that is easy to use and requires little explanation for customers. Generally, should they expect that this low-learning product will have a longer-than-average period in the introduction stage of the product life cycle?
Only for seasonal products
Only for luxury goods
False
True
Sherlyn and Justin are working on a marketing project. Effective promotion in marketing relies MOST on which two concepts?
getting attention and persuasion
teaching/education and live events
positive emotions and experiences
distraction and misdirection
Justin and Aaliyah notice that a digital video-game storefront regularly offers heavy discounts on most of the games it sells. What category of promotion is this?
digital marketing
direct marketing
sales promotion
personal selling
CJ and Sherlyn work for a company that creates an ad to be shown on Facebook, targeting potentially interested customers and informing them of an upcoming crowdfunding campaign. What sort of promotion is this categorized as?
public relations
sales promotion
digital marketing
direct marketing
An employee works at a comics convention and hands out brochures to people as they pass by. The brochures discuss an upcoming product line, including how to preorder some of the products. What sort of promotion would this be categorized as?
direct marketing
sales promotion
public relations
digital marketing
A street vendor calls to people passing by and spends a lot of time informing potential customers about the products she sells. What is the category of this type of promotion?
public relations
sales promotion
digital marketing
personal selling
A public relations professional is spreading the word that an upcoming sporting event will be seen by millions of fans. This will provide many advertising opportunities in the stadium and through the athlete’s gear. Which audience is this hype MOST aimed toward?
potential athletes
fans
sponsors
broadcasters
A public relations professional has arranged for several professional sports team recruiters to attend an upcoming competition. They’ve spread word that the scouts will be watching the game. Which audience is this hype MOST aimed toward?
sponsors
broadcasters
fans
potential athletes
What is an example of secondary research?
interviewing customers
collecting surveys
collecting sales data
studying marketing journals
What is the main drawback of public relations-based messaging compared to other elements of the marketing mix?
comparatively high expense
comparatively low reach
comparatively little control
comparatively short-term effect
What is the most likely reason a business would secretly use a third party to get messaging out to the public?
to extend the reach of the messaging
to make the message seem more authentic
to earn a commission from the third party
to narrow the target audience of the message
Generally, audiences are more likely to believe messaging coming from which source?
clear advertisement for the product
the company producing the product
third parties unrelated to the product
the person or team making the product
Which is the best example of internal communications?
a billboard being posted near a freeway
a fan posting a message on social media
a marketer calling a potential customer
a manager sending an email to employees
Why is it important to consider hype when composing internal communications?
to get more practice building hype
to maintain staff morale and enthusiasm
because workers are also customers
to improve a message’s clarity
What is a common way of encouraging bottom-up communication?
asking all staff to read industry-related journals
instituting an employee suggestion box
weekly updates from the owner of the company
requiring all employees to use company emails
What should be the primary goal of internal communications—that is, beyond directly communicating facts?
tracking employee engagement
building positive relationships
emphasizing corporate structures
providing interesting reading material
What is the primary distinguishing characteristic between a press release and a press conference?
the media presence and interactivity
the type of organization holding the conference
the type of content that is covered
how many people receive the message
Why are press conferences becoming less common?
Reporters are not as interested in them.
They are ineffective avenues for information.
Social media is replacing them.
They are believed to spread fake news.
Mai Lin is about to run a press conference to announce a major shift in development for a popular product line. In order to encourage reporters to come to the conference, which strategy would be MOST effective?
invite only a few reporters to make it “exclusive”
provide free food and drinks for reporters
announce a simultaneous press release
guarantee a long question-and-answer period
When is a press kit most likely to be distributed?
accompanying a press conference
after a product launch
as an internal communication
as part of a sales promotion
Who is the primary audience of a press kit?
general social media users
journalists for that sport/industry
internal promotional staff
fans of the celebrity/product
Which is an example of reactive media relations?
releasing a press kit for an upcoming new product line
being asked to respond to allegations of cheating in a competition
speaking to a reporter about being excited for an upcoming game
holding a press conference before a scandal is reported
What is the primary difference between proactive and reactive approaches to media relations?
how much time the marketer had to prepare for the messaging
which party is instigating or steering the conversation
the media channels used to release marketing information
the type of information being discussed in the media
Which of the three Rs of media-relationship management emphasizes the fact that, like a plant, a relationship will dissolve if it’s neglected?
Respectfulness
Repairing
Responsibility
Retaining
What is the most profitable content within modern broadcasting rights deals for sports?
television
radio
satellite broadcast
streaming
The National Football League’s 11-year broadcasting deal is the highest ever. What professional sports league is projected to rank second (once their current deal expires)?
Hockey
Basketball
Soccer
Baseball
What is one way that broadcasting companies are thwarting pirates?
cutting pirated broadcasts halfway through the game
airing old games as if they were being played live
splitting streaming of shows across multiple networks
If a baseball game was taking place on a day that was known to be dark, wet, and cold, what would decrease?
brand awareness
action initiation
the marketing mix
games attractiveness
What is the primary marketing purpose of half-time shows at live games?
advertising promotional sponsors
inspiring customer action
shrinking the marketing mix
increasing games attractiveness
A concert attendee uses the bathroom in the facility and sees a sticker for a local band pasted at eye level on the mirror above the sink. How would this sticker be categorized?
personal selling
street marketing
direct marketing
games attraction
In a movie theater, there are often large posters promoting other films. One poster in particular draws a lot of attention, but the theater sells few tickets for the film it promotes. The sign itself is mostly abstract art. People like the art itself, and find the idea of the movie intriguing, but they have so little information that they are left feeling lukewarm about the movie. Using the AIDA questions model, where is the sign MOST failing?
Action
Desire
Interest
Awareness
What is the final—and ultimate—goal of the AIDA process?
attracting interest in a product
stimulating desire for a product
increasing awareness for a product
prompting action toward a product
Which is an example of digital marketing?
a social media ad for a sandwich
a highway billboard for a smartwatch
a grocery store coupon in a flyer
a radio commercial for a sporting event
What is the primary reason for the decline in direct marketing?
It’s inefficient in our modern era.
It’s unable to elicit strong emotions.
It’s hard to get people’s attention with it.
It only works for a narrow range of products.
A major reunion concert for a band that broke up over a decade ago is being launched. As part of the marketing for the event, the producers arrange a sort of party, inviting sponsors, the media, and the band all together. Which is the BEST marketing term for this event?
event attraction
direct marketing
personal selling
public relations
What is the primary purpose of “VIP” events with sponsors and the media for a major sporting event?
preempting a press briefing
building goodwill among attendees
building customer hype for the game
passing along information
What is the reasoning behind many sporting events, including contests for fans during the halftime or similar breaks?
encouraging shopping at on-site vendors
capitalizing on a love of competition
keeping fans from accessing players
recapturing fans from the restrooms
What skills are necessary to marketers, even if their true passion is about reaching fans?
handcrafts
design
fashion
coding
Which communication element is found in nearly all forms of marketing?
subliminal messaging
pleasant sounds
appealing visuals
compelling writing
What is an example of the consideration of visual merchandising?
sponsored search engine results being shown in bold
kids’ cereal boxes shelved about four feet high
online ads using negative space to emphasize text
social media videos with contrasting, bright images
What is an example of the consideration of display advertising?
candy and magazines in checkout lines at groceries
pictures of food in fast-food restaurant menus
social media ads that look like a friend posted them
attractive lighting in a store window for a clothing store
What is the primary reason that display ads have such relatively low success rates?
unable to elicit desire due to garish colors
inability to initiate action due to being too complicated
inability to elicit curiosity due to lack of space
unable to draw attention due to overexposure
A design team is choosing the color for women’s razors. According to color theory, which color would be MOST appealing to their target customers?
yellow
purple
green
white
Why is the color red used so often in fast-food marketing?
It makes people think of health and their bodies.
It makes people feel hungry.
It speeds up metabolism and digestion.
It makes people think of freshness.
Why have some McDonald’s restaurants in Europe switched to a green background color for their logo?
to elicit hunger in customers
to emphasize healthier menu choices
to emphasize wealth and prosperity
to help customers digest their meal more quickly
What color combination is MOST likely to be used in advertisements for a health spa?
pink and yellow
green and red
blue and grey
red and white
According to research, what color has one effect in the short term but an opposite effect after long-term exposure?
green
yellow
pink
white
Which color is most associated with fun, cheerfulness, and happiness?
pink
yellow
orange
green
What should be MOST considered when designing digital ads, but is less relevant for physical ads?
data—different devices have different data limits
motion—different devices show animation differently
color—different devices show colors differently
size—different devices have different size screens
What is a relatively unique element in promotional activities for sports and entertainment products (over, say, a retail clothing or grocery store)?
creating an emotional attraction to a product
narrowing a gap between expectation and experience
organizing products to be visually appealing
gaining attention from customers in a crowded environment
What is an example of experiential marketing?
free samples of food at a grocery store or supermarket
a pet rescue ad with sad music in the background
“buy one, get one free” sales at supermarkets
journalists previewing a game that’s not yet released
What is one main advantage of social media marketing compared to other marketing or promotional channels?
easier to control messaging
content doesn’t have to be unique
much cheaper to produce
consistent fan engagement
In terms of the AIDA model, pull marketing can assume a customer already has what qualities covered?
awareness and interest
desire and action
awareness and desire
interest and action
What is the most significant change in the sporting goods market in the last few decades?
relative prices have skyrocketed
consumers have far more choices
brick-and-mortar stores are obsolete
regulations on sporting goods have tightened
What is an example of an activity representing the consumer market?
buying groceries at a supermarket
a carpet wholesaler importing carpets
a pharmacy buying medicine to compound
a carpenter buying wooden planks
What is an example of an activity representing the industrial market?
buying lunch at a fast-food franchise
a band buying T-shirts to sell to fans
a parent buying diapers for their child
a student buying a college textbook
Which sector of Sports and Entertainment marketing is most focused on selling goods rather than services?
concert promoters
sports equipment stores
streaming ad sales
sports stadiums
Company A produces cloth. Company B turns cloth into shirts. Company C buys those shirts and sells them to company D, who sells the shirts directly to consumers. Which company is a wholesaler?
Company A, which produces cloth
Company B, which turns cloth into shirts
Company C, which buys and sells shirts to other companies
Company D, which sells directly to consumers
A sporting goods store, “Sports R We,” buys baseball bats to sell to customers. They buy the bats from “Batman Do,” who makes the bats with wood from “Pinocchio’s Nose.” Manuel buys a bat from Sports R We to use in an upcoming game. Who is the retailer in this scenario?
Batman Do
Pinocchio’s Nose
Manuel
Sports R We
A mining company digs gold out of the ground. That gold is used by a computer company to make parts for a calculator. A university buys those calculators, and sells them to students at a discount. Who is the manufacturer in this scenario?
the students
the university
the computer company
the mining company
Which is the BEST example of inventory management?
shopping around for the best deal
buying goods only from wholesalers
computer algorithms that set prices
automatic restocking of sold-out items
Generally, what is the primary advantage of ordering goods in large quantities at once?
less inventory management
quicker orders
better customer relationships
cheaper per-unit price
Retail stores in the United States are mostly part of a capitalist system, with little government intervention in terms of how much they can sell their products for. What is another term for capitalism?
free enterprise
inventory management
wholesales
socialism
In a free enterprise system, what is most responsible for establishing prices for retail products?
production costs
competition
government regulations
wholesaler availability
How do monopolies threaten capitalism (thus incentivizing governments to restrict monopolies even in an otherwise capitalist system)?
by having too much political power
by eliminating competition
by undercutting the government
by mistreating employees
In the basic supply-and-demand model, what is the general relationship between supply and demand?
As supply increases, demand increases.
As demand increases, supply increases.
As demand decreases, supply decreases.
As supply decreases, demand increases.
In the basic supply-and-demand model, which combination of supply and demand leads to the LOWEST prices?
high supply and low demand
high supply and high demand
low supply and high demand
low supply and low demand
Why do retail stores often offer deep discounts on older items?
to increase product supply
to manage their inventory
to reduce product demand
to attract wholesaler interest
What is part of the break-even price for a type of good?
the cost to display it
the age of the good
the proposed product value
how many are expected to sell
Why should salespeople avoid high-pressure tactics to force a sale?
It reduces supply without raising demand.
It doesn't account for break-even prices.
It's detrimental to their reputation.
It rarely results in a sale.
What determines the income of multilevel marketers?
hourly wages
monthly salaries
minimum wage laws
number of sales
What is the primary difference between pyramid schemes and multilevel marketing?
the target market for the sales structures
the legal status of the sales structures
the ethics of the sales structures
the sales strategies involved
What is a major purpose of a break-even analysis?
determining the highest possible price a product could be sold for
determining how many units must be sold to make a profit
determining what the functional tax rate should be on a product
determining how many of a product should be ordered at once
A typical retail store has several items that aren't selling despite a current sale. What course of action is MOST appropriate for them to take?
donating the items to charity
destroying the unsold items
moving the items into storage
raising the prices on the items
What is the primary advantage of checks over cash, from a retailer's perspective?
It's more secure than cash.
No change is needed.
It's easier to process than cash.
The transaction is much faster.
What is the primary difference between a gift certificate and a gift card?
whether they have processing fees
the material they are made of
whether they are used online or in person
the types of stores that offer them
If a customer decided to return a product to a retail store, what is the most likely method by which the return will be refunded?
same form as the original payment
cash
gift card/certificate
check
What is the purpose of a layaway program?
the store holds the good(s) while the customer makes payments
customers gain use of the product while making payments
the customer takes advantage of a promotional discount at a later date
the total order is released in installments as payments are made
What is the logic behind paying employees on commission?
improving morale
encouraging sales
increasing efficiency
reducing theft
