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CH 2 THE MANAGEMENT ENVIRONMENT & ISSUES

Total questions: 16

Worksheet time: 7mins

Name
Class
Date
1.

The external environment refers to factors that are:

a)

Inside the organization

b)

Controlled by the organization

c)

Outside the organization and affect performance

d)

Only related to competitors

2.

Which of the following is a Political factor in PEST?

a)

Customer preferences

b)

Government regulations

c)

Inflation rates

d)

Technology innovation

3.

Inflation and exchange rates are part of which PEST factor?

a)

Political

b)

Economic

c)

Sociocultural

d)

Technological

4.

Customers preferring healthy food is an example of:

a)

Political change

b)

Economic issue

c)

Sociocultural factor

d)

Technological trend

5.

Using Artificial Intelligence (AI) tools in businesses is a:

a)

Political factor

b)

Economic factor

c)

Sociocultural factor

d)

Technological factor

6.

A global village means:

a)

One country producing for itself

b)

The world becoming interconnected

c)

Decrease in global trade

d)

Only domestic markets growing

7.

A multidomestic corporation:

a)

Centralizes decisions at headquarters

b)

Standardizes products globally

c)

Adapts to each local country

d)

Eliminates geographical boundaries

8.

Global corporations:

a)

Decentralize decisions

b)

Customize for every country

c)

Centralize decisions at home country

d)

Operate only in Asia

9.

Which market entry mode involves selling local products abroad?

a)

Exporting

b)

Licensing

c)

Franchising

d)

Foreign subsidiary

10.

Licensing is suitable when:

a)

A firm wants tight control

b)

The firm has valuable intangible property

c)

A firm wants to protect technology

d)

A firm wants to avoid sharing profits

11.

PEST analysis helps firms make better business decisions.

a)

TRUE

b)

FALSE

12.

Global organizations treat the world as a single market.

a)

TRUE

b)

FALSE

13.

Transnational corporations eliminate artificial geographical boundaries.

a)

TRUE

b)

FALSE

14.

Wholly owned subsidiaries are the cheapest mode of entering foreign markets.

a)

TRUE

b)

FALSE

15.

Just in time is the organizational commitment to constantly improve the quality of products or services.

a)

TRUE

b)

FALSE

16.

Empowerment gives employees the tools and resources necessary to make confident decisions in the workplace without supervision. 

a)

TRUE

b)

FALSE