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CJ central Heating 8202

Total questions: 73

Worksheet time: 37mins

Name
Class
Date
1.

What is one of the objectives of the session for learners in the Level 3 Advanced Technical Diploma in Plumbing?

a)

To design new plumbing systems

b)

To obtain information on system faults

c)

To install new plumbing systems

d)

To learn about plumbing history

2.

Which task is included in the session objectives for learners?

a)

Conducting diagnostic checks

b)

Learning about electrical systems

c)

Designing plumbing layouts

d)

Studying water conservation methods

3.

What is the final step mentioned in the session objectives for learners?

a)

Installation of new systems

b)

Repair and rectify

c)

Learning theoretical concepts

d)

Conducting safety checks

4.

What is one of the key steps an engineer should take when obtaining information for diagnostic, repair, and rectification procedures?

a)

Ignore the end user's input

b)

Refer to manufacturer's instructions

c)

Avoid using fault diagnosis charts

d)

Skip checking service histories of appliances

5.

Why is it important for an engineer to discuss the problem with the end user during diagnostic procedures?

a)

To avoid using technical resources

b)

To ensure accurate understanding of the issue

c)

To bypass service histories of appliances

d)

To ignore fault diagnosis charts

6.

Which of the following is NOT a recommended step for an engineer during preparation for repair procedures?

a)

Refer to fault diagnosis charts

b)

Check service histories of appliances

c)

Refer to unrelated documents

d)

Refer to manufacturer's instructions

7.

What should an engineer check to understand the maintenance history of an appliance?

a)

Fault diagnosis charts

b)

Service histories of appliances

c)

Manufacturer's instructions

d)

User manuals

8.

What components are commonly found in a boiler room as shown in the image?

a)

Pumps, timers, switches, sensors, and isolation points

b)

Fans, lights, thermostats, and radiators

c)

Boilers, air conditioners, and heaters

d)

Pipes, valves, and ducts only

9.

Which of the following is NOT typically found in a boiler room setup?

a)

Pumps

b)

Timers

c)

Air conditioners

d)

Isolation points

10.

What is the primary purpose of isolation points in a boiler room?

a)

To control the temperature of the room

b)

To isolate sections of the system for maintenance or repair

c)

To regulate the flow of air in the room

d)

To monitor the pressure in the system

11.

Which component in a boiler room is responsible for monitoring system pressure?

a)

Timers

b)

Sensors

c)

Isolation points

d)

Pumps

12.

What is the function of pumps in a boiler room system?

a)

To circulate water or other fluids through the system

b)

To measure the temperature of the system

c)

To isolate sections of the system

d)

To control the timing of operations

13.

What is the purpose of comparing the diagnosed fault with the manufacturer’s instructions?

a)

To identify the appliance model

b)

To confirm the warranty status

c)

To help diagnose faults and offer solutions

d)

To check the installation date

14.

Why is combustion analysis important in the diagnosis and rectification process?

a)

It ensures the appliance is installed correctly

b)

It confirms the efficiency of the appliance

c)

It checks the gas rating of the appliance

d)

It verifies the appliance’s warranty

15.

What do manufacturer’s instructions flow charts assist with?

a)

Identifying the appliance’s age

b)

Diagnosing faults and offering solutions

c)

Checking the gas rating

d)

Confirming the combustion analysis results

16.

What additional check is required by many manufacturers apart from the appliance gas rating?

a)

Installation verification

b)

Combustion analysis

c)

Warranty confirmation

d)

Electrical safety test

17.

What is the purpose of the manufacturer's flow charts in heating systems?

a)

To design new heating systems

b)

To identify and remedy common faults and problems

c)

To install heating systems

d)

To improve energy efficiency

18.

Which component is checked first in the sequence of operation shown in the flow chart?

a)

Boiler

b)

Zone valves

c)

Programmer

d)

Pump

19.

What should be done at each stage of the sequence of operation to assist with basic fault diagnosis?

a)

Components should be replaced

b)

Components should be visually and manually checked

c)

Components should be disconnected

d)

Components should be recalibrated

20.

Which of the following is NOT part of the sequence of operation in the flow chart?

a)

Thermostat

b)

Zone valves

c)

Radiator

d)

Pump

21.

What should be done if the processes listed in the manufacturer's flow chart do not function after a visual inspection and changing control settings does not resolve the issue?

a)

Replace the equipment immediately.

b)

Begin investigation using electrical test equipment.

c)

Ignore the issue and continue operation.

d)

Consult the manufacturer's literature only.

22.

What is a key step to take before testing or referring begins during fault finding?

a)

Replace the faulty equipment.

b)

Talk to the customer about the problem.

c)

Skip the visual inspection.

d)

Use electrical test equipment immediately.

23.

Which of the following is emphasized as essential for successful fault finding?

a)

Complexity and advanced tools.

b)

Simplicity and a logical approach.

c)

Immediate replacement of components.

d)

Avoiding customer interaction.

24.

What sequence is followed in the manufacturer's flow chart for fault finding?

a)

Boiler → Pump → Zone valves → Thermostat → Programmer.

b)

Programmer → Thermostat → Zone valves → Pump → Boiler.

c)

Zone valves → Programmer → Boiler → Pump → Thermostat.

d)

Thermostat → Boiler → Pump → Zone valves → Programmer.

25.

What is the first step in the basic sequence of operation for a gas-fired, fanned flued boiler?

a)

Fan operates

b)

Signal to boiler control panel from zone valve

c)

Pressure switch senses pressure change

d)

Ignition process begins via control panel

26.

Which component is responsible for sensing pressure changes in the sequence of operation for a gas-fired, fanned flued boiler?

a)

Boiler thermostat

b)

Pressure switch

c)

Gas valve solenoid

d)

Main burner

27.

What happens immediately after the ignition process begins via the control panel in the sequence of operation for a gas-fired, fanned flued boiler?

a)

Fan operates

b)

Flame verified

c)

Gas valve solenoid opens

d)

Main burner ignites

28.

What is the final step in the basic sequence of operation for a gas-fired, fanned flued boiler?

a)

Gas valve solenoid opens

b)

Main burner ignites

c)

Flame verified

d)

Pressure switch senses pressure change

29.

What is the role of the boiler thermostat in the sequence of operation for a gas-fired, fanned flued boiler?

a)

Senses pressure change

b)

Calls for heat

c)

Opens the gas valve solenoid

d)

Verifies the flame

30.

What is the most important document to consult when identifying faults with hot water systems?

a)

Fault finding charts

b)

Manufacturer’s instructions

c)

Replacement parts list

d)

Plumbing guidelines

31.

What section in the manufacturer’s instructions is considered an invaluable source of information for fault finding?

a)

Replacement parts list

b)

Fault finding section

c)

System maintenance guide

d)

Installation instructions

32.

What is advisable to use when ordering replacement parts for hot water systems?

a)

The system’s installation guide

b)

The model number and parts number

c)

The fault finding chart

d)

The plumbing handbook

33.

Why is it important to ensure the correct original part is purchased when replacing components?

a)

To avoid system failure

b)

To ensure compatibility and proper functioning

c)

To reduce costs

d)

To simplify installation

34.

Refer to the fault finding chart showing common issues and solutions for hot water systems. Which of the following is a common issue identified in hot water systems according to the chart?

a)

No hot water

b)

Leaking roof

c)

Broken window

d)

Faulty air conditioner

35.

What is a typical problem with a heating system that results in either no heating or hot water?

a)

Failure of the zone valve to operate

b)

Failure of the thermostat to adjust temperature

c)

Blockage in the water pipes

d)

Overheating of the boiler

36.

What are the two most likely reasons for a zone valve not opening?

a)

The control thermostat has failed or the servo motor has burnt out

b)

The boiler has overheated or the pipes are blocked

c)

The wiring is faulty or the thermostat is set incorrectly

d)

The water pressure is too high or the motor is disconnected

37.

If the problem existed from the beginning in a new installation, what is the likely cause?

a)

A wiring issue

b)

A faulty thermostat

c)

A burnt-out motor

d)

A disconnected lever mechanism

38.

What is the first step to check for power to a component in a heating system?

a)

Live testing with a voltage indicator or test lamp

b)

Checking the water pressure

c)

Inspecting the boiler temperature

d)

Replacing the thermostat

39.

What tool can be used to perform a dead test to confirm if the motor has burnt out?

a)

A calibrated multimeter

b)

A voltage indicator

c)

A test lamp

d)

A pressure gauge

40.

What is the primary function of programmers in a property?

a)

To control the water pressure in pipes.

b)

To provide independent timed control of hot water and central heating.

c)

To monitor the temperature of the property.

d)

To regulate the flow of gas in heating systems.

41.

Where are programmers commonly situated in a property?

a)

In the bathroom.

b)

In the kitchen or airing cupboard.

c)

In the basement.

d)

In the living room.

42.

What is the first step in diagnosing operational problems in programmers?

a)

Replacing the programmer entirely.

b)

Inspecting the wiring and performance of the electronic device.

c)

Checking the function of buttons, sliders, and override functions.

d)

Cleaning the programmer thoroughly.

43.

What can be inspected to diagnose operational problems in programmers?

a)

The water flow in pipes.

b)

The wiring and performance of the electronic device.

c)

The gas supply to the heating system.

d)

The temperature settings of the programmer.

44.

What is the recommended height for installing a room thermostat on a wall?

a)

1.5m

b)

2m

c)

3m

d)

0.5m

45.

Why should a room thermostat not be installed on an outside wall?

a)

It may be exposed to direct sunlight.

b)

It may not accurately measure room temperature.

c)

It may interfere with Wi-Fi signals.

d)

It may be difficult to access.

46.

Which type of room thermostat is commonly fitted to compensate for temperature variations?

a)

Bi-metallic type

b)

Programmable type

c)

Compensating type

d)

App-activated type

47.

What should be investigated when diagnosing faults in a room thermostat?

a)

The function of the zone valve, calibration, and wiring

b)

The type of thermostat used

c)

The location of the thermostat

d)

The customer’s requirements

48.

What is the purpose of performing a visual check on the location of a thermostat on a hot water cylinder?

a)

To ensure the thermostat is connected to the wiring connectors.

b)

To confirm the thermostat is located 1/3 of the way up the cylinder for accurate temperature governing.

c)

To verify the thermostat is of the bi-metallic strip type.

d)

To check the thermostat's compatibility with the cylinder material.

49.

Which type of thermostat is mentioned in the text as being used for hot water cylinders?

a)

Digital thermostat.

b)

Bi-metallic strip or liquid expansion type.

c)

Mercury-based thermostat.

d)

Infrared thermostat.

50.

Why is it important to verify the switching at the wiring connectors of a thermostat?

a)

To ensure the thermostat is properly calibrated.

b)

To check the zone valve response to temperature changes.

c)

To confirm the thermostat is securely attached to the cylinder.

d)

To test the thermostat's compatibility with the cylinder material.

51.

What issue is identified when neutral and earth conductors are connected incorrectly?

a)

Increased efficiency in wiring

b)

Risk of electrical shock

c)

Improved circuit performance

d)

Reduced power consumption

52.

What is the danger associated with exposed conductors linking connections?

a)

Enhanced electrical flow

b)

Risk of short circuits and fire hazards

c)

Improved safety measures

d)

Reduced voltage output

53.

What is the purpose of safe isolation in plumbing systems?

a)

To prevent water leakage

b)

To confirm the circuit is locked off and safe using a voltage detector

c)

To increase water pressure in the system

d)

To ensure the boiler operates efficiently

54.

What component is shown in the image labeled "Two-port zone valve"?

a)

A boiler

b)

A pump

c)

A two-port zone valve

d)

A thermostat

55.

What should be consulted when performing safe isolation in plumbing systems?

a)

The plumber's handbook

b)

Manufacturer’s instructions

c)

The building blueprint

d)

The wiring diagram

56.

What does the wiring layout in the image represent?

a)

A Y plan system wiring layout

b)

An S plan system wiring layout using two-port valves

c)

A boiler installation guide

d)

A pump wiring diagram

57.

Which tool is used to confirm safe isolation?

a)

A pressure gauge

b)

A voltage detector

c)

A wrench

d)

A thermometer

58.

What is essential to ensure proper activation of a zone valve?

a)

Ensuring the zone valve is activated by a room or cylinder thermostat.

b)

Checking the water pressure in the circuit.

c)

Replacing the zone valve motor regularly.

d)

Cleaning the zone valve manually.

59.

What should be checked to prevent unwanted circulation in zones within the circuit?

a)

The physical operation of the manual lever.

b)

The temperature of the water in the circuit.

c)

The size of the zone valve.

d)

The type of thermostat used.

60.

What is often required when diagnosing the performance of the zone valve motor?

a)

Replacement of the zone valve motor.

b)

Cleaning the thermostat.

c)

Adjusting the water pressure.

d)

Replacing the manual lever.

61.

What does an infinity (OL) reading on the resistance scale indicate when testing a motor?

a)

The motor is operational and working correctly.

b)

The motor is no longer operational and should be replaced.

c)

The motor is functioning but needs maintenance.

d)

The motor is producing excessive resistance.

62.

What is the purpose of using the Ω scale during resistance testing of a motor?

a)

To measure the voltage of the motor.

b)

To determine the current flowing through the motor.

c)

To find out the level of resistance in the motor coil and ascertain its functionality.

d)

To test the temperature of the motor.

63.

What should be done if the resistance reading of a motor does not match the manufacturer’s expected values?

a)

The motor should be replaced.

b)

The motor should be cleaned and re-tested.

c)

The motor should be disconnected and left idle.

d)

The motor should be tested for voltage instead.

64.

What is the purpose of checking the rubber or fibre washers in pump flanges?

a)

To ensure the pump is securely fastened to the system.

b)

To maintain a watertight seal.

c)

To prevent air locks in the system.

d)

To check the motor's performance.

65.

What should be done if the system has been out of action for a while and the impeller jams?

a)

Replace the pump motor.

b)

Turn the impeller manually to activate the boiler.

c)

Vent the pump to remove air locks.

d)

Close the full bore valves to drain the system.

66.

Why should pumps be vented regularly?

a)

To prevent air locks, noise, and damage.

b)

To ensure the pump motor operates efficiently.

c)

To maintain a watertight seal.

d)

To allow the pump to be removed without draining the system.

67.

What could be the reason for radiators not heating up and hot water being only lukewarm?

a)

A sluggish or poor-performing pump.

b)

Air locks in the pump.

c)

A jammed impeller.

d)

Incorrectly installed pump flanges.

68.

How can the pump motor be checked?

a)

By venting the pump.

b)

In a similar way to the synchron motor on the zone valve.

c)

By manually turning the impeller.

d)

By replacing the rubber washers.

69.

What is one of the key steps in diagnosing faults in a pump circulator?

a)

Inspecting the impeller, motor capacitor, and wiring connections

b)

Replacing the pump without inspection

c)

Ignoring loose wiring and focusing on external components

d)

Tightening screws without checking other components

70.

What can loose and incorrect wiring of conductors cause?

a)

A range of electrical problems

b)

Improved pump efficiency

c)

Reduced electrical conductivity

d)

Enhanced motor performance

71.

What should be ensured when tightening screws in pump connections?

a)

Screws are fully tightened

b)

Screws are loosely fitted

c)

Screws are removed completely

d)

Screws are replaced with new ones

72.

What tool can be used to measure the current drawn from a pump motor to diagnose nuisance tripping of an MCB when the heating is on?

a)

Clamp-on ammeter

b)

Multimeter

c)

Pressure gauge

d)

Thermometer

73.

What is the advantage of using a clamp-on ammeter for diagnosing faults in a pump motor?

a)

It allows testing without disconnecting the supply.

b)

It measures pressure in the system.

c)

It provides temperature readings.

d)

It requires disconnection of the supply for accurate results.