WorksheetsCommunication and Organizational Behavior Quiz
Total questions: 14
Worksheet time: 7mins
What type of communication follows the official chain of authority?
Visual Communication
Informal Communication
Formal Communication
Non-verbal Communication
Which barrier to communication involves the manipulation of information?
Emotions
Selective Perception
Silence
Filtering
What is a characteristic of a Wheel Network?
Centralized leadership
High accuracy
Low member satisfaction
All members communicate freely
Which organizational design has a narrow span of control?
Virtual Organization
Simple Structure
Bureaucracy
Matrix Structure
What type of conflict improves performance?
Functional Conflict
Dysfunctional Conflict
Interpersonal Conflict
Intrapersonal Conflict
Which factor does NOT influence individual differences in negotiation?
Gender
Culture
Age
Moods and emotions
What is the first stage of the conflict process?
Cognition and Personalization
Potential Opposition
Intentions
Outcomes
Which influence tactic is considered most effective?
Lying
Ingratiation
Rational persuasion
Pressure
What does political behavior in organizations typically involve?
Standard operating procedures
Team collaboration
Personal interest
Formal job responsibilities
Which type of communication is characterized by casual conversations among employees?
Informal Communication
Visual Communication
Formal Communication
Written Communication
What is a key feature of a Boundaryless Organization?
No chain of command
Centralized authority
Formal rules
High specialization
Which barrier to communication is caused by a lack of response?
Silence
Information Overload
Emotions
Language
What is the primary focus of the negotiation process?
Exchange of goods or services
Conflict resolution
Team building
Performance appraisal
Which type of conflict is related to interpersonal relationships?
Relationship Conflict
Functional Conflict
Task Conflict
Process Conflict
