NEW
Font size
WorksheetsVERBAL AND NON VERBAL
Total questions: 5
Worksheet time: 3mins
You notice a colleague from another culture avoids direct eye contact while speaking. What is the most culturally sensitive response?
Keep your own eye contact and ignore there behavior
Repeatedly ask why they are not making eye contact
Assume the person is being dishonest about their thoughts
Respect their communication style and focus on the meaning
During a group discussion, one student points at others while speaking making some classmates uncomfortable what is the best way to communicate effectively?
Ignore the reactions and continue your presentation
Stop talking completely to avoid misunderstandings
Adjust your guest yours to be less forceful and more neutral
Continue speaking in the same manner without changing anything
A message you sent to a coworker from another culture was misunderstood, which is the best approach to clarify it?
Avoid further communication to prevent conflict
Send the same message again without changes
Politely explain the message using simpler words
Assume the coworker will eventually understand it
During a multicultural meeting, a colleugue smiles and nods while listening to you.How should you interpret this behavior?
They are mocking you in a subtle way
They fully agree with everything you say
They are not focused on the discussion at all
They are paying attention and acknowledging your words
You are role-playing politely refusing an offer from a foreign visitor which combination is most effective?
Say “No” sharply while shaking your head
Say “I’m sorry, I cannot accept” with calm tone
Laugh and wave hands to avoid offending them
Say nothing while folding your arms across your chest
