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Client Needs

Total questions: 11

Worksheet time: 6mins

Name
Class
Date
1.

Identify two reasons why it is important to meet the client needs.

a)

Achieves client satisfaction

b)

Creates a good business reputation

c)

Builds loyalty from the client

d)

Increases business profits

2.

Identify the three key client needs.

a)

Fair and reasonable price

b)

Good outcome of services

c)

Making them feel valued

3.

Identify two considerations to ensure a tailored design plan is achieved for the client.

a)

Required style

b)

Audience — consider age, race, gender, occupation

c)

Location

4.

Identify two considerations to ensure a tailored design plan is achieved for the client.

a)

What needs to be produced or created

b)

Time restraints

c)

Income

5.

Why should a design plan have regular checks over a period of time?

a)

To ensure that the needs of the client are met

b)

To save time by skipping feedback

c)

To avoid documenting changes

d)

To reduce the number of team members involved

6.

List the four steps to developing ideas.

a)

Capture

b)

Collect

c)

Develop

d)

Create

7.

Planning research and using relevant sources will inform your design plans. What must be central to your research?

a)

The clients needs

b)

The company’s logo colors

c)

The designer’s personal preferences

d)

The most expensive materials

8.

What may inform specific ideas for the use of a particular brand of products as part of a design plan?

a)

Client’s preference

b)

Allergies to certain products/materials

9.

Where can the information or details the client wants you to plan or create for them be found?

a)

Written brief

b)

Verbal rumor

c)

Unrelated social media posts

d)

Random online forum comments

10.

Identify two of the four methods used to capture the client needs and requirements.

a)

Written brief

b)

Specification

c)

Script

d)

Discussion

11.

Identify two potential outcomes of incorrectly interpreting the client needs.

a)

Disappointed client

b)

Bad reviews

c)

Loss of income

d)

Future opportunities for business affected negatively