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Worksheets2024 NYS FBLA Human Resource Management
Total questions: 100
Worksheet time: 50mins
Which of the following is not a factor in employee job satisfaction?
benefits
opportunities for advancement
mandatory overtime
wage
What is the purpose of the Wagner Act?
protect unions
ensure employment at-will practices
prepare effective training programs
ensure there is no workplace discrimination
How does technology help in creating an effective training plan?
provide a structured learning plan
track employee knowledge
simulate real-life scenarios
all of the above
Which of the following is a legally required benefit that employers must provide to full-time employees?
pension
health Insurance
recreational facilities
retirement plan
A good performance review will depend mainly on whether the worker has
made the most sales
set reasonable goals
met all the objectives expected of him or her.
all of the Above
What is the function of a job analysis?
to eliminate position
to advertise the position
legal precaution
to determine what skills are needed for certain jobs
Which of the following is not a category of employment law?
vacations and holidays
hours
wages/salary
discrimination
The basic functions of the management process include all of the following EXCEPT
planning
organizing
outsourcing
leading
One of the ______ functions of a human resource manager includes directing the activities of his or her subordinates in the HR department.
coordinative
corporate
staff
line
Which of the following best describes a nontraditional worker?
workers near retirement age
ethnically diverse workers
workers with multiple jobs
service-based workers
Tools such as X, Facebook, and LinkedIn that can be used to recruit new employees are known as
data analysis
social media
mobile applications
cloud computing
Which of the following coaching characteristics means that you are willing to admit your mistakes?
patience
dependability
humility
approachability
Which of the following best describes the Family and Medical Leave Act (FMLA)?
provides certain employees with up to 12 weeks of unpaid leave under certain circumstances related to family needs
sets provisions for minimum wage, maximum hours, conditions for overtime pay, equal pay, record keeping, and child labor
requires employers to provide a safe and healthy working environment
prohibits discrimination against workers with disabilities employed by certain federal contractors and subcontractors
What is the purpose of exit interviews of workers who leave an organization voluntarily?
to offer a pay raise if they stay with the organization
to gain insight on why they are leaving
to turn in all company materials (keys, computers, etc.)
to fire the worker
Which of the following is not a way in which HR is able to create a job description?
questionnaires
observation
online Search
interview
What is the primary purpose of a job hazard analysis?
to decide on a job’s pay range
to determine what employees don’t follow safety protocol
to determine if the workers understand how to avoid danger.
to identify work activities that are dangerous.
In establishing pay rates, the compensation manager must take into account all of the following factors EXCEPT
evaluating an individual candidate’s value to the company
current salaries of similar jobs
movement in the stock market in the short term.
ranking of positions using a job evaluation model
Which of the following describes a defined benefit plan?
the employer matches what you put in
there is always investment risk
the amount that the retiree receives is variable for life
the amount that the retiree receives is fixed at a certain amount for life
Which of the following statements is NOT true about phased retirement?
Workers must continue to work at 50% of their full-time schedule.
Workers have to retire by age 70.
Workers gross pay is cut in half and still subject to employee’s withholdings.
Workers must be a full-time employee.
The right of labor to organize and engage in collective bargaining is covered by which of the following laws?
Wagner Act
National Labor Relations Act
Fair Labor Standards Act
Taft-Hartley Act
Which of the following is true about worker’s compensation?
It reimburses a worker for expenses incurred in a job-related accident.
Pays employees to not press charges when they suffer an injury.
Can only be collected by a full-time employee.
All of the above
The utilization of individuals to achieve organizational objectives is known as human resource
leadership
management
staffing
planning
HR professionals only work with
other HR professionals
only HR specialists
all managers throughout the company
every person who has applied for employment
Avid Technology, Inc. was recently included on Fortune’s list of 100 best companies. Which HR function will most significantly be affected by this achievement?
performance appraisal
safety and health
recruitment
research
Lauren is an HR manager at a marketing firm. Which of the following functions is LEAST likely to be an aspect of Lauren’s job?
staffing
product testing
employee safety
employee and labor relations
The staffing process involves all of the following functions EXCEPT
product placement
job analysis
recruitment
selection
As an HR manager in charge of staffing for a restaurant chain, John is most likely NOT responsible for
training
job analysis
recruitment
selection
What is the systematic process of determining the skills, duties, and knowledge required for performing jobs in an organization?
strategic planning
job enlargement
recruitment
job analysis
The systematic process of matching the internal and external supply of people with job openings anticipated in the organization over a specified period of time is referred to as
HR planning
recruitment
job analysis
performance appraisal
Which HRM function consists of training and development, individual career planning and development activities, organization development, and performance management and appraisal?
management by objectives
employee and labor relations
organizational development
human resource development
Which act prohibits an employer from paying an employee of one gender less money than an employee of the opposite gender where the jobs require equal skills, effort, and responsibility and are performed under similar working conditions?
Walsh-Healey Act
Davis-Bacon Act
Fair Labor Standards Act
Equal Pay Act
The Equal Pay Act permits pay distinctions to be made based on certain factors. Which of the following is NOT one of those factors?
merit system
gender
seniority system
production quality
The Age Discrimination Act is administered by the
Department of Justice
Department of Labor
Equal Employment Opportunity Commission
Office of Federal Contract Compliance Programs
The Americans with Disabilities Act prohibits discrimination during
recruitment and selection only
layoffs and leaves only
hiring and firing only
all employment practices
The most common complaint brought to the Equal Employment Opportunity Commission (EEOC) are charges of discrimination based on
sex
age
race
disability
Quid pro quo represents a type of ______ discrimination.
age
sexual orientation
sex
disabilities
All of the following selection procedures are most likely discriminatory with regard to national origin EXCEPT denying employment based upon
fluency in English
foreign training
foreign education
job knowledge
Which term refers to the process of attracting qualified candidates for job vacancies?
training
recruitment
selection
compensation
What is the term for the process of helping employees develop their skills and abilities?
training and development
recruitment
compensation
performance appraisal
Which legislation sets the minimum wage and overtime pay standards in the United States?
ADA (Americans with Disabilities Act)
FLSA (Fair Labor Standards Act)
FMLA (Family and Medical Leave Act)
OSHA (Occupational Safety and Health Act)
What does the acronym HRIS stand for in the context of Human Resource Management?
Human Resource Investment System
Human Resource Incentive Structure
Human Resource Improvement Strategy
Human Resource Information System
What is the purpose of a performance appraisal?
employee discipline
employee development
employee termination
all of the above
Which leadership style involves a high degree of direction and control?
autocratic
transformational
laissez-faire
democratic
Which term refers to the process of helping employees adjust to a new job or work environment?
onboarding
orientation
training
development
What is the primary purpose of diversity training in the workplace?
promoting discrimination
enhancing teamwork and communication
encouraging favoritism
ignoring cultural differences
In Maslow's Hierarchy of Needs, which level includes the need for job security and health?
physiological
social
esteem
safety
Which type of interview involves a structured set of questions asked to all candidates?
behavioral interview
situational interview
unstructured interview
structured interview
What is the purpose of a 360-degree feedback?
employee discipline
employee motivation
comprehensive performance assessment from multiple perspectives
goal setting
What term refers to the process of reducing the size of an organization's workforce?
outsourcing
downsizing
restructuring
rightsizing
What is the purpose of a SWOT analysis in HRM?
employee recruitment
strategic planning
compensation analysis
performance appraisal
What is the term for the process of resolving disputes between labor and management through negotiations?
arbitration
mediation
collective bargaining
grievance handling
Which type of training focuses on teaching employees specific skills needed for their current job?
on-the-job training
off-the-job training
cross-training
job rotation
What is the purpose of an employee handbook?
describing company history
outlining the company's mission statement
communicating policies and procedures to employees
all of the above
Which leadership theory suggests that effective leaders adjust their leadership style based on the maturity and competence of their followers?
trait theory
situational leadership theory
transformational leadership theory
contingency theory
What is the purpose of a probationary period for new hires?
testing the employee's skills
providing additional training
assessing the employee's suitability for the job
all of the above
Which type of compensation includes base salary, bonuses, and profit-sharing?
direct financial compensation
indirect financial compensation
non-financial compensation
incentive compensation
What does the term "workforce planning" refer to in HRM?
hiring new employees
forecasting future staffing needs
employee training
performance appraisal
Which factor is considered a part of the external labor market?
internal promotions
employee turnover
job seekers outside the organization
employee performance
Which factor is a key component of Herzberg's Two-Factor Theory?
motivators
hygiene factors
expectancy
equity
What is the primary purpose of a job fair for an organization?
employee orientation
employee recognition
attracting potential candidates for job vacancies
employee training
Which term refers to the process of managing employees' work schedules to meet business needs?
time management
shift planning
flextime
telecommuting
Which type of power is based on a person's formal position within an organization?
referent power
expert power
legitimate power
coercive power
What is the purpose of a flexible benefits program?
Offering a fixed set of benefits to all employees
Customizing benefits based on individual employee needs
Eliminating employee benefits
Reducing employee morale
Which type of interview assesses how candidates would handle specific situations they might encounter on the job?
situational interview
behavioral interview
unstructured interview
structured interview
What is the purpose of the Occupational Safety and Health Administration (OSHA)?
employee training
ensuring workplace safety and health
employee discipline
employee recognition
What is the term for a voluntary termination initiated by the employee?
layoff
retirement
resignation
termination
What is the purpose of a wellness program in the workplace?
employee training
employee discipline
employee recognition
promoting work-life balance and employee well-being
Which of the following is a disadvantage of external recruitment?
can be time-consuming and costly
brings fresh perspectives to the organization
promotes diversity
enhances employee morale
What does the term "cultural fit" mean in the context of recruitment?
hiring employees from diverse backgrounds
ensuring employees share the same hobbies
assessing if candidates align with the organization's values and beliefs
focusing on candidates' technical skills
Which term refers to the process of reducing an employee's job responsibilities due to performance issues?
termination
layoff
demotion
promotion
What is the primary purpose of an employee assistance program (EAP)?
employee training
employee discipline
employee recognition
employee counseling and support
Which theory suggests that individuals are motivated by the perceived fairness of their treatment in the workplace?
Maslow's Hierarchy of Needs
Herzberg's Two-Factor Theory
Equity Theory
Expectancy Theory
What is the purpose of a grievance procedure in HRM?
employee discipline
conflict resolution
employee orientation
employee recognition
Which of the following is a key element of a flexible work arrangement?
telecommuting
overtime
fixed working hours
strict attendance policies
In the context of compensation, what does the term "variable pay" mean?
base salary
overtime pay
performance-based pay that fluctuates
benefits
What does the term "HR analytics" refer to in Human Resource Management?
analyzing employee behavior
analyzing hr department budget
using data to make informed hr decisions
analyzing market trends
Which type of training involves employees learning new skills outside their regular work environment?
on-the-job training
off-the-job training
cross-training
job rotation
Which of the following is an example of a non-monetary employee benefit?
health insurance
bonus
overtime pay
profit-sharing
What is the term for a process that allows employees to participate in decision-making and problem-solving?
employee engagement
employee empowerment
employee motivation
employee recognition
What is the primary purpose of talent management?
employee discipline
employee engagement
attracting and retaining top talent
employee benefits
Which term refers to the process of attracting and retaining a diverse workforce?
inclusion management
diversity management
equity management
recruitment management
What is the purpose of a competency-based interview?
assessing a candidate's skills and abilities
evaluating a candidate's personality
testing a candidate's iq
reviewing a candidate's work experience
In the context of employee development, what does the term "mentoring" involve?
formal training sessions
on-the-job experience
one-on-one guidance from an experienced individual
classroom instruction
What is the purpose of a flexible work schedule?
increasing employee discipline
enhancing employee well-being and work-life balance
reducing employee motivation
limiting employee flexibility
Which factor is a key component of Herzberg's Motivator-Hygiene Theory?
job security
salary
recognition
working conditions
What is the primary goal of a performance improvement plan (PIP)?
rewarding high-performing employees
identifying and addressing performance issues
implementing new workplace policies
conducting employee training
In the context of recruitment, what does the term "headhunting" refer to?
internal promotion
recruiting candidates from competitors
online job posting
employee referral programs
Which term refers to the process of managing the separation of employees from the organization?
onboarding
offboarding
orientation
retention
Which of the following is an example of an extrinsic motivation factor?
job satisfaction
recognition
salary
job security
What does the term "organizational culture" refer to?
the physical layout of an office
the shared values and beliefs within an organization
the number of employees in an organization
the financial health of an organization
In the context of employee benefits, what is a 401(k)?
health insurance plan
paid time off policy
stock option program
retirement savings plan
Which term refers to the process of adjusting an employee's job responsibilities to broaden their skills?
job rotation
job enrichment
job enlargement
job simplification
In the context of employee motivation, what does the term "intrinsic motivation" mean?
motivation driven by external rewards
motivation driven by internal factors and personal satisfaction
motivation influenced by colleagues
motivation based on job security
What is the purpose of a non-compete agreement?
protecting employees from discrimination
ensuring fair compensation
preventing employees from working for competitors
facilitating employee training
What is the purpose of a skills inventory in HRM?
identifying employees' skills and competencies
assessing employee performance
conducting employee surveys
evaluating employee motivation
What is the purpose of a talent acquisition strategy?
filling job vacancies quickly
reducing employee turnover
developing employee skills
attracting and retaining top talent
In the context of disabilities, what does the term "interactive process" refer to?
a company picnic for employees with disabilities
an ongoing communication and problem-solving between the employer and the employee
a mandatory disability awareness training program
a medical examination for all employees
How does the ADA define a "qualified individual with a disability"?
any person with a disability
only individuals with visible disabilities
individuals with disabilities who have completed formal education
an individual who meets job requirements and can perform essential job functions with or without reasonable accommodation
What is the purpose of disability disclosure in the workplace?
to request special treatment
to share personal medical information with colleagues
to seek accommodations and support
to avoid performance evaluations
In the context of disabilities, what does the term "stigmatization" refer to?
recognizing and celebrating diversity
attaching a negative label or stereotype to individuals with disabilities
promoting a culture of inclusion
providing equal opportunities for all employees
