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WorksheetsS1 ECOMIERCE
Total questions: 82
Worksheet time: 41mins
Name
Class
Date
1.
Which term refers to conducting all kinds of business online, including servicing customers and collaborating with partners?
a)
E-commerce
b)
E-business
c)
Social commerce
d)
Digital economy
2.
What is an intranet?
a)
A public network connecting businesses globally
b)
A corporate internal network using Internet tools
c)
A network linking multiple organizations securely
d)
A virtual world for social networking
3.
Which of the following is NOT a major component of the EC framework?
a)
People
b)
Public policy
c)
Infrastructure
d)
Physical retail stores
4.
Which EC model uses email and social networks for word-of-mouth advertising?
a)
Viral marketing
b)
Group purchasing
c)
Electronic tendering
d)
Direct model
5.
Which term refers to computing systems involving social interactions and behaviors?
a)
Social networking
b)
Social computing
c)
Digital enterprise
d)
Virtual world
6.
Which term refers to an economic system based on sharing goods and services among participants?
a)
Digital economy
b)
Social commerce
c)
Sharing economy
d)
Collaborative commerce
7.
Which of the following is NOT a benefit of EC?
a)
Increased market reach
b)
Reduced transaction costs
c)
Complete elimination of fraud
d)
Improved customer service
8.
Which of the following is a major barrier to EC adoption?
a)
Increased trust in technology
b)
Resistance to new technology
c)
Clear regulatory issues
d)
Abundance of skilled employees
9.
Which generation of EC is based on Web 2.0 tools and social media?
a)
EC 1.0
b)
EC 2.0
c)
EC 3.0
d)
EC Plus
10.
Which of the following is an example of C2C e-commerce?
a)
Dell selling computers to businesses
b)
Amazon selling books to consumers
c)
Individuals selling items on eBay
d)
A government portal providing tax services
11.
What percentage of EC volume is approximately B2B?
a)
0.5
b)
0.65
c)
0.85
d)
0.95
12.
What does EDI stand for in the history of EC?
a)
Electronic Data Interchange
b)
Electronic Digital Integration
c)
Electronic Document Interface
d)
Electronic Delivery Information
13.
What does Electronic Commerce (EC) primarily refer to?
a)
Buying and selling goods offline
b)
Using the Internet and intranets to trade data, goods, or services
c)
Conducting face-to-face business transactions
d)
Delivering physical goods only
14.
Which business model charges a fee for making markets?
a)
Brokerage
b)
Merchant
c)
Affiliate
d)
Infomediary
15.
A company pays website owners to display its ads and shares revenue from clicks. Which business model is this?
a)
Affiliate
b)
Brokerage
c)
Merchant
d)
Advertising
16.
Which of the following is a characteristic of the digital economy?
a)
Offline transactions only
b)
Based on physical marketplaces
c)
Economy driven by online transactions
d)
Excludes wireless communication networks
17.
A business uses an extranet to securely share inventory data with suppliers. Which network type is this?
a)
Internet
b)
Intranet
c)
Extranet
d)
Virtual world
18.
A business buys raw materials from another company through an online marketplace. What type of EC transaction is this?
a)
B2C
b)
B2B
c)
C2B
d)
G2B
19.
A company resists adopting e-commerce due to fear of fraud and lack of skilled employees. What is this an example of?
a)
EC benefits
b)
EC barriers
c)
EC drivers
d)
EC drivers
20.
A local coffee shop wants to sell its products online directly to customers without intermediaries. Which EC model best fits this scenario?
a)
Brokerage
b)
Online direct marketing
c)
Group purchasing
d)
Infomediary
21.
A company integrates social media tools into its customer service strategy to engage users and resolve issues. Which concept is this?
a)
Social business
b)
Digital enterprise
c)
Social computing
d)
Collaborative commerce
22.
A business uses Web 2.0 tools to allow customers to share reviews and collaborate online. Which generation of EC is this?
a)
EC 1.0
b)
EC 2.0
c)
EC 3.0
d)
EC Plus
23.
Maria sells handmade crafts on eBay to other individuals. Which EC category does this represent?
a)
B2B
b)
C2C
c)
B2C
d)
C2B
24.
A company uses an internal network to share HR policies and payroll information with employees. What is this network called?
a)
Internet
b)
Extranet
c)
Intranet
d)
Virtual world
25.
A large corporation invites suppliers to submit bids for a contract through an online platform. Which EC model is being used?
a)
Viral marketing
b)
Electronic tendering system
c)
Group purchasing
d)
Affiliate marketing
26.
Which EC transaction type involves retail sales from businesses to individual shoppers?
a)
B2C
b)
B2B
c)
C2B
d)
C2C
27.
What is a virtual world also known as?
a)
Metaverse
b)
Social network
c)
Digital economy
d)
Extranet
28.
Which EC model involves selling products online directly from manufacturer to customer?
a)
Online direct marketing
b)
Group purchasing
c)
Electronic tendering
d)
Viral marketing
29.
A ride-sharing app like Uber operates on a model where people share services using technology. What is this economic system called?
a)
Sharing economy
b)
Social commerce
c)
Digital enterprise
d)
Collaborative commerce
30.
A company uses blogs and wikis to collaborate on product design with its partners online. Which concept is applied?
a)
Social computing
b)
Digital economy
c)
Sharing economy
d)
Affiliate marketing
31.
A government agency uses an online system to purchase IT equipment from private companies. Which EC type applies?
a)
G2B
b)
G2C
c)
B2E
d)
C2B
32.
A business uses an online platform to buy office supplies from multiple vendors at discounted rates by pooling orders. Which model is this?
a)
Group purchasing
b)
Viral marketing
c)
Direct model
d)
Infomediary
33.
Which category of EC refers to government transactions with businesses or citizens?
a)
G2B and G2C
b)
B2E and B2C
c)
C2B and C2C
d)
B2B and B2C
34.
A consumer posts a request for a custom-made product and businesses bid to fulfill it. Which EC category applies?
a)
C2B
b)
B2C
c)
C2C
d)
B2B
35.
A virtual reality platform allows users to create avatars and interact in a simulated environment. What is this called?
a)
Virtual world
b)
Social commerce
c)
Extranet
d)
Intranet
36.
Which EC category refers to transactions among various organizational departments?
a)
B2E
b)
Intrabusiness EC
c)
C2C
d)
G2B
37.
A freelance graphic designer uses an online platform to offer services to companies. Which EC category applies?
a)
C2C
b)
C2B
c)
B2C
d)
B2E
38.
A retailer partners with a manufacturer to sell products online and share profits. Which EC relationship does this describe?
a)
Collaborative commerce
b)
C2C
c)
B2B2C
d)
Infomediary
39.
A startup creates a social media campaign where customers share posts about its products, generating organic promotion. Which model is this?
a)
Brokerage
b)
Viral marketing
c)
Infomediary
d)
Merchant
40.
A government portal allows citizens to pay taxes online. What type of EC transaction is this?
a)
B2C
b)
G2C
c)
C2B
d)
B2E
41.
A company wants to create a small website to promote a new product line without changing its main site. What should it use?
a)
Web portal
b)
Microsite
c)
Internet mall
d)
Virtual community
42.
What is the main function of an electronic catalog?
a)
To process payments
b)
To advertise and promote products
c)
To manage inventory
d)
To provide shipment tracking
43.
What is a microsite?
a)
A small physical store
b)
A supplementary webpage external to the main website
c)
A type of search engine
d)
A payment processing system
44.
Which of the following is NOT a type of portal mentioned in the module?
a)
Commercial portal
b)
Corporate portal
c)
Virtual portal
d)
Voice portal
45.
Which technology supplements real-world environments with computer-generated input?
a)
Virtual reality
b)
Augmented reality
c)
Crowdsourcing
d)
Semantic Web
46.
What is a penny auction?
a)
An auction where bids are free
b)
An auction where participants pay a small fee for each bid
c)
An auction with fixed prices
d)
An auction limited to one buyer and one seller
47.
A private e-marketplace owned by a single company is typically used for:
a)
Government auctions
b)
Sell-side or buy-side transactions
c)
Public stock exchanges
d)
Crowdsourcing activities
48.
What is the primary role of intermediaries in e-commerce?
a)
To eliminate sellers
b)
To manage physical warehouses
c)
To match buyers and sellers and provide escrow services
d)
To create product catalogs
49.
Which of the following is an example of a public e-marketplace?
a)
dell.com
b)
target.com
c)
Stock exchange
d)
starbucks.com
50.
Which of the following is a key feature of Web 3.0?
a)
Static web pages
b)
Intelligent-based powerful search engines
c)
Limited user interaction
d)
No semantic understanding
51.
Which of the following is NOT a major electronic commerce activity?
a)
Information dissemination
b)
Online trading
c)
Physical store management
d)
Collaboration
52.
A buyer joins an online group to discuss camera features before purchasing. What is this group called?
a)
Virtual community
b)
Internet mall
c)
Web portal
d)
Crowdsourcing platform
53.
A business wants to gather innovative ideas for a new product by inviting suggestions from thousands of users online. Which concept applies?
a)
Augmented reality
b)
Crowdsourcing
c)
Dynamic pricing
d)
Web portal
54.
A business needs to purchase raw materials from multiple suppliers through an online platform. Which model applies?
a)
Sell-side marketplace
b)
Buy-side marketplace
c)
Public auction
d)
Internet mall
55.
A user participates in an auction where each bid requires a small fee. Which auction type is this?
a)
Reverse auction
b)
Penny auction
c)
Dutch auction
d)
Negotiated auction
56.
A company plans to build a future platform where machines and humans interact symbiotically. Which web generation does this describe?
a)
Web 2.0
b)
Web 3.0
c)
Web 4.0
d)
Web 5.0
57.
A business wants to make its web applications smarter and more interactive using semantic technologies. Which web generation is this?
a)
Web 2.0
b)
Web 3.0
c)
Web 4.0
d)
Web 5.0
58.
A social networking site allows users to create profiles, share content, and connect with others. Which type of community is this?
a)
Transaction community
b)
Social network
c)
Fantasy community
d)
Knowledge portal
59.
A customer abandons a shopping cart because the site lacks secure payment options. Which component is missing?
a)
Front end
b)
Back end
c)
Payment gateway
d)
Auction engine
60.
A customer uses voice commands on a smartphone to search for nearby restaurants. Which search type is this?
a)
Visual search
b)
Voice-powered search
c)
Enterprise search
d)
Desktop search
61.
A business wants to provide employees secure access to internal reports through a single web interface. Which portal type is suitable?
a)
Commercial portal
b)
Corporate portal
c)
Mobile portal
d)
Publishing portal
62.
Which of the following is considered a front-end component of an e-marketplace?
a)
Inventory management
b)
Payment gateway
c)
Accounting system
d)
Packaging and delivery
63.
Which of the following refers to prices that fluctuate based on supply and demand?
a)
Fixed pricing
b)
Negotiated pricing
c)
Discount pricing
d)
Dynamic pricing
64.
What does e-bartering involve?
a)
Exchange of goods and services online
b)
Selling goods at fixed prices
c)
Dynamic pricing through auctions
d)
Payment through credit cards only
65.
Which search type involves looking for documents on the Web?
a)
Enterprise search
b)
Desktop search
c)
Internet/Web search
d)
Visual search
66.
What is the main feature of avatars in virtual worlds?
a)
They are static images
b)
They represent users in 2D or 3D environments
c)
They cannot move or interact
d)
They are used only in social networks
67.
What is crowdsourcing primarily used for?
a)
Selling products directly
b)
Collective problem-solving and innovation
c)
Eliminating intermediaries
d)
Creating virtual worlds
68.
A buyer compares prices of smartphones across multiple websites using a mobile app. Which feature supports this activity?
a)
Dynamic pricing
b)
Price comparison service
c)
Auction engine
d)
Merchant software
69.
A user searches for antique furniture on a site where sellers bid for the buyer’s order. Which auction type is this?
a)
One seller, many buyers
b)
One buyer, many sellers
c)
Many sellers, many buyers
d)
Penny auction
70.
A company wants to create an online mall where multiple sellers can display their catalogs. Which platform should it build?
a)
Webstore
b)
E-mall
c)
Microsite
d)
Corporate portal
71.
A customer visits an online store, adds items to a virtual basket, and proceeds to checkout. Which tool enables this process?
a)
Search engine
b)
Shopping cart
c)
Auction engine
d)
Payment gateway
72.
Which of the following is a limitation of e-auctions?
a)
Increased participation
b)
Minimal security
c)
Guaranteed authenticity
d)
No fraud risk
73.
What is the primary purpose of an e-marketplace?
a)
To provide physical meeting spaces
b)
To enable transactions between buyers and sellers online
c)
To store physical goods
d)
To eliminate intermediaries completely
74.
Which of the following best describes a virtual community?
a)
A group interacting physically in a store
b)
A group interacting via computer networks
c)
A group limited to offline communication
d)
A group of intermediaries only
75.
A customer uses a site that shows competitor prices alongside its own. Which feature is being used?
a)
Dynamic pricing
b)
Price comparison
c)
Negotiated pricing
d)
Crowdsourcing
76.
A company wants to sell customized laptops directly to consumers through its own website. Which type of e-marketplace is this?
a)
Public e-marketplace
b)
Private sell-side e-marketplace
c)
Buy-side e-marketplace
d)
Consortium marketplace
77.
A retailer wants to attract customers by offering prices that change based on demand. Which pricing strategy is used?
a)
Fixed pricing
b)
Negotiated pricing
c)
Dynamic pricing
d)
Discount pricing
78.
Which tool allows customers to accumulate items before checkout?
a)
Search engine
b)
Shopping cart
c)
Auction engine
d)
Payment gateway
79.
A company wants to enhance its website with technology that overlays product details on real-world images via a smartphone camera. Which technology applies?
a)
Virtual reality
b)
Augmented reality
c)
Semantic Web
d)
Crowdsourcing
80.
A company wants to allow customers to design their own sneakers online. Which feature is needed?
a)
Electronic catalog
b)
Product configuration (self-customization)
c)
Auction engine
d)
Shopping cart
81.
A company wants to allow customers to design their own sneakers online. Which feature is needed?
a)
Electronic catalog
b)
Product configuration (self-customization)
c)
Auction engine
d)
Shopping cart
82.
A government portal allows citizens to pay taxes online. What type of EC transaction is this?
a)
B2C
b)
G2C
c)
C2B
d)
B2E
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