The newly hired secretary is good at ______.

The president suggested ______ a new staff lounge to better serve the employees.

We would like to thank you for ______ in our annual conference.

Mr. Carter has had difficulty ______ experienced research specialists since last month.

Because of the bad economic situation, we could not help ______ our New York branch.

You can simply book your ticket by ______ our website or dropping by one of our stores.

We regret ______ you that your application has been rejected.

They stopped ______ the old model in order to promote a newly released one.

______ the number of security guards will hopefully reduce the chance of thefts.

Atlantis Co. strictly prohibits its employees from ______ an office phone for personal reasons.

The company has considered ______ its branch to Boston for the past few weeks.

They ______ a simple survey to find out about their customers' needs.

It usually takes a lot of time and effort to ______ to a new environment.

Questions 15–17 refer to the following letter: Dear Mr. Lee, We are sorry that you are not completely satisfied with the fax machine you purchased from us. We finally finished (15) ______ the malfunctioning fax machine and found what caused the problem with it. We will provide you with the replacement fax machine that you requested. We will deliver the replacement to your office as soon as possible. (16) ______. And, once again, we are sorry about any inconvenience this may have caused you. If you have any further inquiries or suggestions, please don't hesitate (17) ______ us. Yours truly, Mark Roan — For blank (15), choose the best option to complete the sentence.

Questions 15–17 refer to the following letter: Dear Mr. Lee, We are sorry that you are not completely satisfied with the fax machine you purchased from us. We finally finished (15) ______ the malfunctioning fax machine and found what caused the problem with it. We will provide you with the replacement fax machine that you requested. We will deliver the replacement to your office as soon as possible. (16) ______. And, once again, we are sorry about any inconvenience this may have caused you. If you have any further inquiries or suggestions, please don't hesitate (17) ______ us. Yours truly, Mark Roan — For blank (16), choose the best sentence to complete the paragraph.

Questions 15–17 refer to the following letter: Dear Mr. Lee, We are sorry that you are not completely satisfied with the fax machine you purchased from us. We finally finished (15) ______ the malfunctioning fax machine and found what caused the problem with it. We will provide you with the replacement fax machine that you requested. We will deliver the replacement to your office as soon as possible. (16) ______. And, once again, we are sorry about any inconvenience this may have caused you. If you have any further inquiries or suggestions, please don't hesitate (17) ______ us. Yours truly, Mark Roan — For blank (17), choose the best option to complete the sentence.