WorksheetsDHCP and DNS Troubleshooting Quiz
Total questions: 50
Worksheet time: 25mins
A client receives an IP address, subnet mask, and default gateway correctly but cannot resolve internal hostnames. External websites also fail to load by name. Which DHCP option is MOST likely missing or incorrect?
Option 3 – Router
Option 6 – DNS Server
Option 15 – Domain Name
Option 66 – TFTP Server
Users on a remote subnet report they are not receiving IP addresses automatically. The DHCP server is confirmed operational on the main subnet. What device or configuration is REQUIRED to resolve this issue?
DNS forwarder
DHCP reservation
DHCP relay (IP helper)
Secondary DHCP server
A company hosts its own email server. External organizations report that emails sent to the company’s domain are bouncing back. Which DNS record should be checked FIRST?
A record
CNAME record
MX record
PTR record
An administrator wants a specific printer to always receive the same IP address without configuring it manually on the printer. Which DHCP feature should be used?
Scope
Exclusion
Reservation
Lease renewal
A user reports that accessing fileserver01 fails, but accessing fileserver01.company.local works correctly. What is the MOST likely DNS-related cause?
Missing MX record
Incorrect reverse lookup zone
Search domain suffix not applied
TTL value too high
Which process represents the CORRECT DHCP lease acquisition sequence?
Discover → Offer → Request → Acknowledge
Discover → Request → Offer → Acknowledge
Request → Discover → Offer → Acknowledge
Offer → Discover → Request → Acknowledge
An administrator reduces the DHCP lease time from 8 days to 30 minutes on a heavily used wireless network. What is the PRIMARY effect of this change?
Increased DNS resolution speed
Reduced DHCP broadcast traffic
Faster IP address reuse
Elimination of IP conflicts
Users complain that name resolution is slow, but eventually works. Clearing the DNS cache temporarily improves performance. Which DNS setting MOST likely needs adjustment?
MX priority
TTL value
Reverse lookup zone
Root hints
A technician manually assigns an IP address to a server but forgets to exclude that address from the DHCP scope. What problem is MOST likely to occur?
DNS zone mismatch
Duplicate IP address conflict
Incorrect subnet allocation
Lease starvation
Which DNS record type is used to map an IP address back to a hostname?
A
CNAME
MX
PTR
A workstation successfully receives an IP address but cannot communicate outside its subnet. Which DHCP-provided value is MOST likely incorrect?
DNS server
Subnet mask
Default gateway
Lease duration
A company adds a new web server. Users report intermittent access issues due to DNS changes not being recognized immediately. Which DNS concept BEST explains this behavior?
Zone delegation
Round-robin DNS
DNS caching
Recursive query failure
Which scenario MOST clearly indicates a DNS issue rather than a DHCP issue?
Client receives no IP address
Client has APIPA address
Client can access resources by IP but not hostname
Client receives duplicate IP warning
An administrator wants fault tolerance for name resolution within the internal network. Which solution BEST meets this requirement?
DHCP reservation
Secondary DNS server
Longer TTL values
Reverse lookup zones
A DHCP server is running, but clients intermittently fail to renew their leases. Which DHCP message is MOST relevant during lease renewal?
Discover
Offer
Request
Decline
Which DNS query type occurs when a DNS server fully resolves a name on behalf of a client?
Iterative
Recursive
Reverse
Authoritative
A client receives IP and DNS information but cannot reach domain names. Which symptom confirms a DNS failure?
Clients receive APIPA addresses
Cannot reach gateway
Ping works by IP but not hostnames
Duplicate IP conflicts
A workstation receives an IP address within the correct subnet and can communicate with other local devices. However, attempts to access both internal and external websites by name fail. The same workstation can access those resources using IP addresses. What is the MOST likely cause?
Incorrect default gateway
Missing DHCP scope
Incorrect DNS server configuration
DNS zone delegation failure
After a power outage, several printers intermittently disappear from the network. Each printer is configured with a static IP address. User workstations use DHCP. Which action would MOST likely prevent this issue in the future?
Increase DHCP lease duration
Configure DHCP exclusions
Configure DNS scavenging
Enable DHCP relay
A technician reports that new clients intermittently fail to obtain IP addresses during peak hours, but function normally at other times. Which is the MOST likely root cause?
DNS server overload
DHCP scope exhaustion
Incorrect DNS TTL values
Missing PTR records
A user can access internet websites by name but cannot resolve internal hostnames. Pinging internal servers by IP address works correctly. Which configuration is MOST likely missing?
DNS forwarder
Internal DNS zone
DHCP option 3
Reverse lookup zone
A network administrator shortens the DHCP lease time significantly. Shortly after, users report brief but frequent network interruptions. What is the MOST likely explanation?
Increased DNS query failures
Excessive DHCP renewal traffic
DHCP relay misconfiguration
DNS cache poisoning
A client device successfully renews its IP lease but cannot resolve any domain names until it is rebooted. Which DHCP-related issue BEST explains this behavior?
Option 6 not provided during renewal
DHCP server unreachable
Duplicate IP address conflict
Incorrect subnet mask assignment
An administrator adds a new DNS server and updates DHCP to distribute the new DNS address. Some clients still query the old DNS server hours later. Why is this occurring?
DNS zone transfer delay
DHCP lease has not expired
DNS recursion failure
Incorrect MX records
Which scenario MOST clearly indicates a DHCP issue rather than a DNS issue?
Clients resolve names slowly
Clients receive APIPA addresses
Clients cannot access websites by name
Clients fail reverse DNS lookups
A technician troubleshooting name resolution notices that forward lookups succeed, but reverse lookups consistently fail. Which DNS component is MOST likely misconfigured?
A records
CNAME records
PTR records
MX records
A workstation receives a valid IP address but cannot reach resources outside its subnet. DNS settings are verified as correct. Which DHCP-provided value should be checked NEXT?
Lease duration
Subnet mask
Default gateway
DNS suffix
Users report that a recently removed server is still being resolved to an old IP address by multiple clients. Which DNS concept BEST explains this behavior?
Zone delegation
Recursive query failure
DNS caching
Reverse lookup mismatch
A remote office reports that devices fail to receive IP addresses automatically, but static IP configuration works. Which solution BEST resolves this issue?
Add secondary DNS server
Enable DNS forwarding
Configure DHCP relay
Shorten DHCP lease time
A client device receives the IP address 169.254.45.22. The network’s DHCP server is confirmed online. What is the MOST likely cause?
APIPA indicates DHCP failure
DNS server unreachable
Incorrect default gateway
Duplicate IP conflict
Users can access websites by IP but not by name. Ping to DNS server succeeds. What is the MOST likely problem?
DHCP scope exhaustion
DNS misconfiguration
Incorrect default gateway
APIPA assignment
Several printers with static IPs intermittently disappear from the network. Workstations use DHCP. Which configuration prevents this?
DHCP reservation
DHCP exclusion range
Shorten DHCP lease
Configure DHCP relay
A user can access external websites but cannot resolve internal hostnames. Ping by IP works internally. Which configuration is missing?
Internal DNS zone
Reverse lookup zone
DHCP option 3
MX record
New clients intermittently fail to obtain IP addresses during peak hours. Other clients work normally. What is the most likely cause?
DHCP scope exhaustion
DNS server overload
Incorrect TTL values
Missing PTR records
A client successfully renews its IP lease but cannot resolve domain names until reboot. Which DHCP-related issue explains this?
Option 6 not provided during renewal
Duplicate IP conflict
Incorrect subnet mask assignment
DHCP server unreachable
A new DNS server is added. Some clients continue to query the old DNS server hours later. Why?
DHCP lease has not expired
DNS recursion failure
MX records misconfigured
Zone transfer delay
Which symptom clearly indicates a DHCP issue rather than DNS?
Clients cannot resolve hostnames
Clients receive APIPA addresses
Clients experience slow DNS resolution
Clients fail reverse lookups
Forward DNS lookups succeed, but reverse lookups fail. Which component is misconfigured?
A records
PTR records
CNAME records
MX records
A workstation receives a valid IP but cannot access resources outside its subnet. DNS is correct. Which DHCP-provided value should be checked?
Default gateway
Subnet mask
Lease duration
DNS suffix
Users report that a recently removed server is still being resolved to its old IP address. What explains this behavior?
DNS caching
Reverse lookup misconfiguration
Zone delegation
Recursive query failure
Remote office devices fail to obtain IP addresses automatically, but static IPs work. Which solution resolves this?
Configure DHCP relay
Add secondary DNS server
Enable DNS forwarding
Shorten DHCP lease
Remote office devices fail to obtain IP addresses automatically, but static IPs work. Which solution resolves this?
Shorten DHCP lease
Enable DNS forwarding
Configure DHCP relay
Add secondary DNS server
A network admin wants a printer to always receive the same IP without configuring it on the printer. Which feature should be used?
Scope
Lease time
Exclusion
Reservation
A workstation receives IP, subnet mask, and gateway correctly but cannot resolve internal hostnames. Which DHCP option is likely missing?
Option 3 (gateway)
Option 6 (DNS server)
Option 15 (domain name)
Option 66 (TFTP server)
Users report intermittent access issues after a new server is added, even though the DNS records are correct. Which DNS concept explains this?
TTL caching
Zone delegation
Recursive query failure
Forwarders missing
Clients can ping IPs but not hostnames. Which service is failing?
ARP
NAT
DNS
DHCP
To provide redundancy for internal name resolution, which solution is best?
Increase TTL
DHCP reservation
Reverse lookup zone
Secondary DNS server
A client device intermittently fails to renew its lease. Which DHCP message is involved in renewal?
Decline
Request
Offer
Discover
A DNS server fully resolves a client query on its behalf. Which query type is this?
Recursive
Reverse
Iterative
Authoritative
Clients receive valid IP configuration but cannot reach domain names. Which symptom confirms a DNS failure?
APIPA addresses
Cannot reach gateway
Duplicate IP conflicts
Ping works by IP but not hostnames
