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DHCP and DNS Troubleshooting Quiz

Total questions: 50

Worksheet time: 25mins

Name
Class
Date
1.

A client receives an IP address, subnet mask, and default gateway correctly but cannot resolve internal hostnames. External websites also fail to load by name. Which DHCP option is MOST likely missing or incorrect?

a)

Option 3 – Router

b)

Option 6 – DNS Server

c)

Option 15 – Domain Name

d)

Option 66 – TFTP Server

2.

Users on a remote subnet report they are not receiving IP addresses automatically. The DHCP server is confirmed operational on the main subnet. What device or configuration is REQUIRED to resolve this issue?

a)

DNS forwarder

b)

DHCP reservation

c)

DHCP relay (IP helper)

d)

Secondary DHCP server

3.

A company hosts its own email server. External organizations report that emails sent to the company’s domain are bouncing back. Which DNS record should be checked FIRST?

a)

A record

b)

CNAME record

c)

MX record

d)

PTR record

4.

An administrator wants a specific printer to always receive the same IP address without configuring it manually on the printer. Which DHCP feature should be used?

a)

Scope

b)

Exclusion

c)

Reservation

d)

Lease renewal

5.

A user reports that accessing fileserver01 fails, but accessing fileserver01.company.local works correctly. What is the MOST likely DNS-related cause?

a)

Missing MX record

b)

Incorrect reverse lookup zone

c)

Search domain suffix not applied

d)

TTL value too high

6.

Which process represents the CORRECT DHCP lease acquisition sequence?

a)

Discover → Offer → Request → Acknowledge

b)

Discover → Request → Offer → Acknowledge

c)

Request → Discover → Offer → Acknowledge

d)

Offer → Discover → Request → Acknowledge

7.

An administrator reduces the DHCP lease time from 8 days to 30 minutes on a heavily used wireless network. What is the PRIMARY effect of this change?

a)

Increased DNS resolution speed

b)

Reduced DHCP broadcast traffic

c)

Faster IP address reuse

d)

Elimination of IP conflicts

8.

Users complain that name resolution is slow, but eventually works. Clearing the DNS cache temporarily improves performance. Which DNS setting MOST likely needs adjustment?

a)

MX priority

b)

TTL value

c)

Reverse lookup zone

d)

Root hints

9.

A technician manually assigns an IP address to a server but forgets to exclude that address from the DHCP scope. What problem is MOST likely to occur?

a)

DNS zone mismatch

b)

Duplicate IP address conflict

c)

Incorrect subnet allocation

d)

Lease starvation

10.

Which DNS record type is used to map an IP address back to a hostname?

a)

A

b)

CNAME

c)

MX

d)

PTR

11.

A workstation successfully receives an IP address but cannot communicate outside its subnet. Which DHCP-provided value is MOST likely incorrect?

a)

DNS server

b)

Subnet mask

c)

Default gateway

d)

Lease duration

12.

A company adds a new web server. Users report intermittent access issues due to DNS changes not being recognized immediately. Which DNS concept BEST explains this behavior?

a)

Zone delegation

b)

Round-robin DNS

c)

DNS caching

d)

Recursive query failure

13.

Which scenario MOST clearly indicates a DNS issue rather than a DHCP issue?

a)

Client receives no IP address

b)

Client has APIPA address

c)

Client can access resources by IP but not hostname

d)

Client receives duplicate IP warning

14.

An administrator wants fault tolerance for name resolution within the internal network. Which solution BEST meets this requirement?

a)

DHCP reservation

b)

Secondary DNS server

c)

Longer TTL values

d)

Reverse lookup zones

15.

A DHCP server is running, but clients intermittently fail to renew their leases. Which DHCP message is MOST relevant during lease renewal?

a)

Discover

b)

Offer

c)

Request

d)

Decline

16.

Which DNS query type occurs when a DNS server fully resolves a name on behalf of a client?

a)

Iterative

b)

Recursive

c)

Reverse

d)

Authoritative

17.

A client receives IP and DNS information but cannot reach domain names. Which symptom confirms a DNS failure?

a)

Clients receive APIPA addresses

b)

Cannot reach gateway

c)

Ping works by IP but not hostnames

d)

Duplicate IP conflicts

18.

A workstation receives an IP address within the correct subnet and can communicate with other local devices. However, attempts to access both internal and external websites by name fail. The same workstation can access those resources using IP addresses. What is the MOST likely cause?

a)

Incorrect default gateway

b)

Missing DHCP scope

c)

Incorrect DNS server configuration

d)

DNS zone delegation failure

19.

After a power outage, several printers intermittently disappear from the network. Each printer is configured with a static IP address. User workstations use DHCP. Which action would MOST likely prevent this issue in the future?

a)

Increase DHCP lease duration

b)

Configure DHCP exclusions

c)

Configure DNS scavenging

d)

Enable DHCP relay

20.

A technician reports that new clients intermittently fail to obtain IP addresses during peak hours, but function normally at other times. Which is the MOST likely root cause?

a)

DNS server overload

b)

DHCP scope exhaustion

c)

Incorrect DNS TTL values

d)

Missing PTR records

21.

A user can access internet websites by name but cannot resolve internal hostnames. Pinging internal servers by IP address works correctly. Which configuration is MOST likely missing?

a)

DNS forwarder

b)

Internal DNS zone

c)

DHCP option 3

d)

Reverse lookup zone

22.

A network administrator shortens the DHCP lease time significantly. Shortly after, users report brief but frequent network interruptions. What is the MOST likely explanation?

a)

Increased DNS query failures

b)

Excessive DHCP renewal traffic

c)

DHCP relay misconfiguration

d)

DNS cache poisoning

23.

A client device successfully renews its IP lease but cannot resolve any domain names until it is rebooted. Which DHCP-related issue BEST explains this behavior?

a)

Option 6 not provided during renewal

b)

DHCP server unreachable

c)

Duplicate IP address conflict

d)

Incorrect subnet mask assignment

24.

An administrator adds a new DNS server and updates DHCP to distribute the new DNS address. Some clients still query the old DNS server hours later. Why is this occurring?

a)

DNS zone transfer delay

b)

DHCP lease has not expired

c)

DNS recursion failure

d)

Incorrect MX records

25.

Which scenario MOST clearly indicates a DHCP issue rather than a DNS issue?

a)

Clients resolve names slowly

b)

Clients receive APIPA addresses

c)

Clients cannot access websites by name

d)

Clients fail reverse DNS lookups

26.

A technician troubleshooting name resolution notices that forward lookups succeed, but reverse lookups consistently fail. Which DNS component is MOST likely misconfigured?

a)

A records

b)

CNAME records

c)

PTR records

d)

MX records

27.

A workstation receives a valid IP address but cannot reach resources outside its subnet. DNS settings are verified as correct. Which DHCP-provided value should be checked NEXT?

a)

Lease duration

b)

Subnet mask

c)

Default gateway

d)

DNS suffix

28.

Users report that a recently removed server is still being resolved to an old IP address by multiple clients. Which DNS concept BEST explains this behavior?

a)

Zone delegation

b)

Recursive query failure

c)

DNS caching

d)

Reverse lookup mismatch

29.

A remote office reports that devices fail to receive IP addresses automatically, but static IP configuration works. Which solution BEST resolves this issue?

a)

Add secondary DNS server

b)

Enable DNS forwarding

c)

Configure DHCP relay

d)

Shorten DHCP lease time

30.

A client device receives the IP address 169.254.45.22. The network’s DHCP server is confirmed online. What is the MOST likely cause?

a)

APIPA indicates DHCP failure

b)

DNS server unreachable

c)

Incorrect default gateway

d)

Duplicate IP conflict

31.

Users can access websites by IP but not by name. Ping to DNS server succeeds. What is the MOST likely problem?

a)

DHCP scope exhaustion

b)

DNS misconfiguration

c)

Incorrect default gateway

d)

APIPA assignment

32.

Several printers with static IPs intermittently disappear from the network. Workstations use DHCP. Which configuration prevents this?

a)

DHCP reservation

b)

DHCP exclusion range

c)

Shorten DHCP lease

d)

Configure DHCP relay

33.

A user can access external websites but cannot resolve internal hostnames. Ping by IP works internally. Which configuration is missing?

a)

Internal DNS zone

b)

Reverse lookup zone

c)

DHCP option 3

d)

MX record

34.

New clients intermittently fail to obtain IP addresses during peak hours. Other clients work normally. What is the most likely cause?

a)

DHCP scope exhaustion

b)

DNS server overload

c)

Incorrect TTL values

d)

Missing PTR records

35.

A client successfully renews its IP lease but cannot resolve domain names until reboot. Which DHCP-related issue explains this?

a)

Option 6 not provided during renewal

b)

Duplicate IP conflict

c)

Incorrect subnet mask assignment

d)

DHCP server unreachable

36.

A new DNS server is added. Some clients continue to query the old DNS server hours later. Why?

a)

DHCP lease has not expired

b)

DNS recursion failure

c)

MX records misconfigured

d)

Zone transfer delay

37.

Which symptom clearly indicates a DHCP issue rather than DNS?

a)

Clients cannot resolve hostnames

b)

Clients receive APIPA addresses

c)

Clients experience slow DNS resolution

d)

Clients fail reverse lookups

38.

Forward DNS lookups succeed, but reverse lookups fail. Which component is misconfigured?

a)

A records

b)

PTR records

c)

CNAME records

d)

MX records

39.

A workstation receives a valid IP but cannot access resources outside its subnet. DNS is correct. Which DHCP-provided value should be checked?

a)

Default gateway

b)

Subnet mask

c)

Lease duration

d)

DNS suffix

40.

Users report that a recently removed server is still being resolved to its old IP address. What explains this behavior?

a)

DNS caching

b)

Reverse lookup misconfiguration

c)

Zone delegation

d)

Recursive query failure

41.

Remote office devices fail to obtain IP addresses automatically, but static IPs work. Which solution resolves this?

a)

Configure DHCP relay

b)

Add secondary DNS server

c)

Enable DNS forwarding

d)

Shorten DHCP lease

42.

Remote office devices fail to obtain IP addresses automatically, but static IPs work. Which solution resolves this?

a)

Shorten DHCP lease

b)

Enable DNS forwarding

c)

Configure DHCP relay

d)

Add secondary DNS server

43.

A network admin wants a printer to always receive the same IP without configuring it on the printer. Which feature should be used?

a)

Scope

b)

Lease time

c)

Exclusion

d)

Reservation

44.

A workstation receives IP, subnet mask, and gateway correctly but cannot resolve internal hostnames. Which DHCP option is likely missing?

a)

Option 3 (gateway)

b)

Option 6 (DNS server)

c)

Option 15 (domain name)

d)

Option 66 (TFTP server)

45.

Users report intermittent access issues after a new server is added, even though the DNS records are correct. Which DNS concept explains this?

a)

TTL caching

b)

Zone delegation

c)

Recursive query failure

d)

Forwarders missing

46.

Clients can ping IPs but not hostnames. Which service is failing?

a)

ARP

b)

NAT

c)

DNS

d)

DHCP

47.

To provide redundancy for internal name resolution, which solution is best?

a)

Increase TTL

b)

DHCP reservation

c)

Reverse lookup zone

d)

Secondary DNS server

48.

A client device intermittently fails to renew its lease. Which DHCP message is involved in renewal?

a)

Decline

b)

Request

c)

Offer

d)

Discover

49.

A DNS server fully resolves a client query on its behalf. Which query type is this?

a)

Recursive

b)

Reverse

c)

Iterative

d)

Authoritative

50.

Clients receive valid IP configuration but cannot reach domain names. Which symptom confirms a DNS failure?

a)

APIPA addresses

b)

Cannot reach gateway

c)

Duplicate IP conflicts

d)

Ping works by IP but not hostnames