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ServSafe Manager Ch 10-12 Quiz

Total questions: 35

Worksheet time: 18mins

Name
Class
Date
1.

When a food-contact surface is dirty, what is the very first thing you should do?

a)

Spray it with sanitizer

b)

Wipe it with a wet cloth

c)

Apply detergent

d)

Scrape or remove food bits from the surface

2.

At what temperature should the water be in the first sink (wash sink) of a 3-compartment sink?

a)

70°F

b)

135°F

c)

171°F

d)

At least 110°F

3.

What should be done with a wiping cloth that is not in use?

a)

Leave it on the prep table

b)

Tuck it into an apron pocket

c)

Hang it over the sink

d)

Store it in a bucket of sanitizer solution

4.

How long must a tool be in contact with a Quat sanitizer solution?

a)

60 seconds

b)

5 seconds

c)

10 seconds

d)

At least 30 seconds

5.

What is the difference between cleaning and sanitizing?

a)

They are the same thing

b)

Sanitizing removes dirt; cleaning kills germs

c)

Cleaning is for floors; sanitizing is for tables

d)

Cleaning removes food/dirt; sanitizing reduces pathogens to safe levels

6.

What three factors influence the effectiveness of a chemical sanitizer?

a)

Brand name, Color, Fragrance

b)

Age of the cloth, Type of surface, Water pressure

c)

Lighting, Humidity, Volume of Water

d)

Concentration, Temperature, Contact time

7.

If a surface is in constant use, how often must it be cleaned and sanitized?

a)

Every 2 hours

b)

Once per shift

c)

At the end of the day

d)

Every 4 hours

8.

How should cleaned and sanitized mugs and cups be stored?

a)

Right side up on a clean surface

b)

Stacked inside each other

c)

On a clean towel

d)

Upside down on a clean surface

9.

What tool is required to check the concentration of a chemical sanitizer?

a)

Thermometer

b)

pH Meter

c)

Litmus Paper

d)

Test kit (test strips)

10.

When heat sanitizing in a three-compartment sink, the water must be at least what temperature?

a)

110°F

b)

135°F

c)

180°F

d)

171°F

11.

What must the water temperature be for the final sanitizing rinse in a high-temp dish machine?

a)

145°F

b)

165°F

c)

212°F

d)

180°F

12.

What are the five steps of cleaning and sanitizing in order?

a)

Wash, Scrape, Sanitize, Rinse, Air-Dry

b)

Scrape, Sanitize, Wash, Rinse, Towel-dry

c)

Wash, Sanitize, Scrape, Rinse, Air-dry

d)

Scrape, Wash, Rinse, Sanitize, Air-dry

13.

What must be posted at every handwashing sink?

a)

A list of all ingredients in the soap

b)

The manager's phone number

c)

A daily cleaning log

d)

A sign or poster telling staff to wash hands

14.

What is the requirement for a handwashing station trash can?

a)

It must have a foot pedal

b)

It must be made of plastic

c)

It must be emptied every hour

d)

It must be present if disposable paper towels are used

15.

What should a manager do if there is a backup of raw sewage in the operation?

a)

Mop the area with bleach

b)

Call the plumber and stay open

c)

Redirect guests to a different bathroom

d)

Close the operation immediately

16.

What must be installed on all non-LED light bulbs in a kitchen?

a)

High-wattage filaments

b)

Tinted glass

c)

Motion sensors

d)

Shatter-resistant covers or protective shields

17.

What is the purpose of an air curtain?

a)

To keep the kitchen cool

b)

To dry wet floors quickly

c)

To circulate heat in the oven

d)

To create a barrier that prevents pests from entering a doorway

18.

Which area of the operation requires the highest lighting intensity?

a)

Walk-in Coolers

b)

Dining rooms

c)

Dry storage

d)

Prep areas

19.

What is the curved, sealed edge between a floor and a wall called?

a)

Molding

b)

Grouting

c)

Jointing

d)

Coving

20.

A physical link between safe water and dirty water is known as a what?

a)

Backflow preventer

b)

Air gap

c)

Coving

d)

Cross-connection

21.

What is the only completely reliable way to prevent backflow in plumbing?

a)

Vacuum breaker

b)

Double-check valve

c)

Grease trap

d)

Air gap

22.

What organization creates national standards for foodservice equipment?

a)

FDA

b)

USDA

c)

CDC

d)

NSF

23.

How many inches off the tabletop must station-mounted equipment be installed?

a)

2 inches

b)

6 inches

c)

8 inches

d)

4 inches

24.

How many inches off the floor must floor-mounted equipment be installed?

a)

2 inches

b)

4 inches

c)

8 inches

d)

6 inches

25.

Who should be involved in the creation of a HACCP plan?

a)

Only the head chef

b)

Only the owner

c)

The local health inspector

d)

A specialized team representing different areas of the operation

26.

If a critical limit is not met, what must be done immediately?

a)

Call the health department

b)

Reset the oven temperature

c)

Perform a hazard analysis

d)

Take a corrective action

27.

What is a Critical Control Point (CCP)?

a)

The final step in a recipe

b)

Any time a manager is in the kitchen

c)

The point where food is delivered

d)

A step where a hazard can be prevented, eliminated, or reduced to safe levels

28.

Which HACCP principle requires you to keep cooking logs and temperature records?

a)

Verification

b)

Monitoring

c)

Hazard analysis

d)

Record-keeping and documentation

29.

What is the primary focus of the HACCP system?

a)

Organizing freezer storage

b)

Improving customer service speed

c)

Reducing utility costs

d)

Identifying and preventing biological, chemical, or physical hazards

30.

What are the two main stages of 'Active Managerial Control'?

a)

Cooking and cleaning

b)

Hiring and firing

c)

Buying and selling

d)

Identifying and controlling risks

31.

Reviewing temperature logs at the end of a shift to ensure the system is working is called what?

a)

Monitoring

b)

Record Keeping

c)

Critical Limits

d)

Verification

32.

Throwing out soup that was held below 135°F for too long is an example of what?

a)

Monitoring

b)

Verification

c)

Hazard Analysis

d)

Corrective action

33.

Checking a thermometer to see if a food's temperature reached the critical limit is an example of which principle?

a)

Verification

b)

Corrective action

c)

Hazard analysis

d)

Monitoring

34.

Which HACCP principle involves setting a minimum internal cooking temperature for chicken?

a)

Hazard analysis

b)

Record keeping

c)

Verification

d)

Establishing critical limits

35.

What is the first step in developing a HACCP plan?

a)

Establish monitoring procedures

b)

Determine critical control points

c)

Identify corrective actions

d)

Conduct a hazard analysis