Authority and Confidentiality Protocols

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Authority protocols in the workplace

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Decision making and authorisation, such as when to escalate a complaint or signing of letters and payment authorisation.

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Confidentiality protocols

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Organisational procedures to maintain confidentiality.

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Confidentiality protocols involve organizational procedures to maintain confidentiality.

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Confidentiality is essential for protecting sensitive information.

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Breaching confidentiality has significant implications.

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Consequences can include legal action and loss of trust.

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Employment protocols

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Includes health and safety legislation, equal opportunities legislation, and contractual obligations (e.g., hours, leave, paternity/maternity leave).

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Line Manager

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A person who an employee reports directly to.

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Levels of Hierarchy

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Refer to the different levels of authority within an organization.

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Example of Hierarchy

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The example has 3 layers.

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Hierarchy Diagram

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Illustrates the levels of hierarchy in an organization.

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At the top is Senior managers.

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Senior managers are positioned at the top of tall hierarchical structures.