Front

Considerations when drafting documents include purpose, message, audience, but not:

Back

consistency

Front

When revising documents, consider the following EXCEPT:

Back

desired response

Front

Negative messages should state the bad news while maintaining goodwill.

Back

TRUE

Front

Proofreading checks messages for hidden intention.

Back

FALSE

Front

Comprehension is the ability to understand many vocabularies.

Back

FALSE