Certified Human Resource Associate Review

Front

The basic functions of the management process include all of the following EXCEPT ________.

Back

C) Outsourcing *

Front

Which one of the following is the person responsible for accomplishing an organization's goals by managing the efforts of the organization's people?

Back

A) Manager *

Front

Which function of the management process requires a manager to establish goals and standards and to develop rules and procedures?

Back

A) Planning *

Front

Consuela, a manager, delegates the authority for a project to Lee, her subordinate. Consuela is most likely involved in which function of the management process?

Back

B) Organizing *

Front

When managers use metrics to assess performance and then develop strategies for corrective action, they are performing the ________ function of the management process.

Back

C) Controlling*

Front

In the management process, which one of the following is an activity associated with the leading function?

Back

A) Motivating subordinates *

Front

Personnel activities associated with human resource management most likely include all of the following EXCEPT ________.

Back

D) Developing customer relationships *

Front

A line manager's human resource responsibilities most likely include all of the following EXCEPT ________.

Back

D) Marketing new products and services *

Front

Yuki works at a position in his organization where he maintains contacts within the local community and travels to search for qualified job applicants. Yuki's position is best described as ________.

Back

A) Recruiter *

Front

Human resource managers generally exert ________ within the human resources department and ________ outside the human resources department.

Back

A) Line authority; staff authority *