Continuous Improvement Program

Front

What are CI projects?

Back

Projects that improve processes

Front

A methodology to continually assess, analyse, and act on the performance improvement of key processes.

Back

Continuous Improvement Methodology

Front

What is a qualitative statement or phrase in the Customer’s language of their needs and wants?

Back

Voice of the Customers

Front

Deepest underlying cause of problematic symptoms within any process scenario.

Back

Root Cause

Front

What is a process map that includes the changes or the improvements implemented in the process? Options: Future State, Current State, Storm clouds, SIPOC

Back

Future State

Front

What is the last step in CIP?

Back

Check Progress