A+1101 P1

Front

A technician is tasked with installing additional RAM in a desktop computer. Which type of RAM is MOST likely to be used? Options: SODIMM, DDR3, ECC, VRAM

Back

DDR3

Front

Vertical streaks are appearing on the output of a laser printer. Which item is the MOST likely cause? A. Roller B. Drum C. Transfer belt D. Ribbon

Back

Drum

Front

A user is trying to play a DVD on a projector. The user can hear the audio; however, the projector is showing an error message that states: HDMI Blocked due to Copy Protection. What is the MOST likely cause of the error?

Back

The projector does not support the necessary HDCP protocol.

Front

While implementing a non-carrier-grade wireless backhaul, a technician notices the current channel selection is extremely polluted with various RF signals. Upon performing a spectral analysis, the technician discovers a channel containing almost no RF pollution. Unfortunately, the technician is unable to select that channel. Which of the following is the MOST likely reason for this issue?

Back

The channel is reserved for licensed band use.

Front

A user submitted a support ticket that states all of the printouts from a laser printer appear to have double images imposed on them. A review of past printer support tickets shows that a maintenance kit has not been installed in more than a year. Which printer consumable is MOST likely causing the issue? Options: A. Separation pad, B. Transfer roller, C. Ink cartridge, D. Fuser

Back

Transfer roller

Front

A technician is configuring a workstation to be used as a VM host. After installing the necessary software, the technician is unable to create any VMs. Which action should be performed? Options: A. Disable the BIOS password. B. Enable TPM. C. Enable multithreading. D. Enable Fast Startup.

Back

Enable multithreading.

Front

A user's computer is not receiving a network connection. The technician confirms that the connection seems to be down and looks for the user's port on the patch panel. The port and patch panel are not labeled. Which network tool should the technician use to identify the port?

Back

Toner probe

Front

A user, who is attempting to give a presentation via a projector in a conference room, reports that the projector has video but no audio. Which of the following will MOST likely resolve the issue? A. Changing the input on the projector to VGA B. Changing the output on the PC to DVI C. Modifying the projector's refresh rate D. Utilizing an HDMI connection

Back

Utilizing an HDMI connection

Front

A customer reports that a computer is never able to reach more than a 100Mbps transfer data rate, even when using a Gigabit LAN card. While troubleshooting, the technician notices the network cable needs to be replaced. Which of the following cable categories is limiting the transfer speed? Options: A. Cat 5, B. Cat 5e, C. Cat 6, D. Cat 6a

Back

Cat 5

Front

While using a popular videoconferencing program, the user selects a webcam, but the software is unable to open the webcam. The webcam was working the previous day. What should be done to address this issue?

Back

Close other video software and retry.