Business Memos, Letters, and Emails

Front

What percentage of a memo's message should the heading be?

Back

1/8 (12.5%)

Front

What is the purpose of a resignation letter?

Back

To inform an employer of an employee's intention to leave the company.

Front

What is an inquiry letter?

Back

A letter sent to ask a question or request information from the recipient.

Front

In a formal email, should you use a comma after the salutation?

Back

No, you should use a colon (:) after the salutation in a formal email.

Front

What does BCC stand for in email communication?

Back

Blind Carbon Copy.

Front

When should you use BCC in an email?

Back

When you want to keep the recipient list hidden from others.

Front

What is the main difference between a memo and a letter?

Back

A memo is typically used for internal communication within an organization, while a letter is used for external communication.

Front

What are the key components of a business letter?

Back

Date, sender's address, recipient's address, salutation, body, closing, and signature.

Front

What is the purpose of a business memo?

Back

To communicate important information or updates within an organization.

Front

What is the standard format for a business email?

Back

Subject line, greeting, body, closing, and signature.