Business Memos, Letters, and Emails

Front

What percentage of a memo's message should the heading be?

Back

1/8 (12.5%)

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What is the purpose of a resignation letter?

Back

To inform an employer of an employee's intention to leave the company.

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What is an inquiry letter?

Back

A letter sent to ask a question or request information from the recipient.

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In a formal email, should you use a comma after the salutation?

Back

No, you should use a colon (:) after the salutation in a formal email.

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What does BCC stand for in email communication?

Back

Blind Carbon Copy.

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When should you use BCC in an email?

Back

When you want to keep the recipient list hidden from others.

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Front

What is the main difference between a memo and a letter?

Back

A memo is typically used for internal communication within an organization, while a letter is used for external communication.

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What are the key components of a business letter?

Back

Date, sender's address, recipient's address, salutation, body, closing, and signature.

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Front

What is the purpose of a business memo?

Back

To communicate important information or updates within an organization.

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What is the standard format for a business email?

Back

Subject line, greeting, body, closing, and signature.

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