professionalism

Front

What should Lydia do regarding the rule of wearing white shoes at her medical facility? Options: Comply with the rule and wear appropriate shoes, Start a petition, Wear shoes of any color she desires, Quit her job

Back

Comply with the rule and wear appropriate shoes.

Front

Which of the following demonstrates responsibility? Admitting to a mistake, Lying about an error, Procrastinating, Taking extended lunch breaks

Back

Admitting to a mistake

Front

How should employees behave during interactions with clients and co-workers?

Back

Professionally

Front

What should Karen consider before she implements a solution to the scheduling problem affecting the entire team?

Back

Is this the best solution for the entire team?

Front

When solving a problem in a group situation, which trait should be demonstrated? Options: Compromise, Independence, Stubborness, Inflexiblity

Back

Compromise

Front

Which of the following is the best method for communicating team goals? Options: Post the handouts on a bulletin board, Discuss goals in a group meeting, Discuss the goals in meetings with one team member at a time, E-mail the goals to everyone on the team

Back

Discuss goals in a group meeting

Front

What is the first thing you should do if you wanted to become a leader on a team? Options: Take control and make decisions, Present a good example with hard work, Hold frequent meetings with members, Define a team identity

Back

Present a good example with hard work

Front

Effective workers possess strong interpersonal skills.

Back

True

Front

The way a person looks and dresses is a form of nonverbal communication.

Back

True

Front

When conflicts arise between team members, responsible team leaders avoid getting involved in the situation.

Back

False