
ag sales 2022 test
Flashcard
•
Science
•
KG
•
Practice Problem
•
Hard
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15 questions
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1.
FLASHCARD QUESTION
Front
What is a customer's want?
Back
A customer's want refers to a desire for a specific product or service that can enhance their experience or satisfaction.
2.
FLASHCARD QUESTION
Front
What should a salesperson consider when making decisions on customer returns?
Back
A salesperson should consider if the product was used correctly and the financial impact of the decision on both the company and the customer.
3.
FLASHCARD QUESTION
Front
What is the first step when a company releases a new product line?
Back
The first step is to research the product to understand its features, benefits, and market potential.
4.
FLASHCARD QUESTION
Front
What do customer objections indicate?
Back
Customer objections can indicate their interest or concern about the product or service.
5.
FLASHCARD QUESTION
Front
What is not a type of active listening?
Back
Checking your cell phone is not a type of active listening.
6.
FLASHCARD QUESTION
Front
What is the importance of customer service guidelines?
Back
Customer service guidelines help salespeople make consistent and fair decisions regarding customer interactions.
7.
FLASHCARD QUESTION
Front
What is the role of research in sales?
Back
Research helps salespeople understand the product, market trends, and customer needs.
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