Sales Process 1

Sales Process 1

Assessment

Flashcard

Other

10th - 12th Grade

Practice Problem

Hard

Created by

Wayground Content

FREE Resource

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15 questions

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1.

FLASHCARD QUESTION

Front

Matching product characteristics to a customer's needs and wants.

Back

feature-benefit selling

2.

FLASHCARD QUESTION

Front

Used when a person buys goods and services that he or she has purchased before, but not on a regular basis.

Back

limited decision making

3.

FLASHCARD QUESTION

Front

A feeling that a customer associates with a product

Back

emotional motive

4.

FLASHCARD QUESTION

Front

Used when a person needs little information because of a high degree of prior experience with a product or low perceived risk

Back

routine decision making

5.

FLASHCARD QUESTION

Front

Physical characteristics or extended attributes of a product.

Back

product features

6.

FLASHCARD QUESTION

Front

Getting ready for the face-to-face meeting: cold canvassing, pre-approach, telemarketing, approach

Back

pre-approach

7.

FLASHCARD QUESTION

Front

Used when there has been little or no previous experience with an infrequently purchased item

Back

extensive decision making

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