Unit 4 Exam

Unit 4 Exam

Assessment

Flashcard

Life Skills

12th Grade

Hard

Created by

Wayground Content

FREE Resource

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22 questions

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1.

FLASHCARD QUESTION

Front

Which of the following is NOT one of the 3 parts of communication at work? Listening, Body language, Watching

Back

Watching

2.

FLASHCARD QUESTION

Front

What is the most desirable style of communication? Options: passive, assertive, aggressive

Back

assertive

3.

FLASHCARD QUESTION

Front

Which of the following is a characteristic of a passive communicator? Options: speaking softly, making eye contact, speaking in a pushy manner

Back

speaking softly

4.

FLASHCARD QUESTION

Front

Which of the following is NOT a characteristic of an assertive communicator? strong, clear voice, politeness, not making eye contact

Back

not making eye contact

5.

FLASHCARD QUESTION

Front

Why is it good to ask questions?

Back

It shows that you care about doing things correctly.

6.

FLASHCARD QUESTION

Front

Why should you ask for feedback at work?

Back

to find out what you are doing right and wrong

7.

FLASHCARD QUESTION

Front

What is the broken record technique? Options: practicing a new skill at until you have mastered it, repeating yourself pleasantly until your message gets through to the listener, listening to someone tell the same story over and over

Back

repeating yourself pleasantly until your message gets through to the listener

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