UNIT 4 - Test 2

Front

___________ is the ability to experience the feelings of others and to share your feelings with others to improve the communication process.

Back

Empathy

Front

A __________ is a series of jobs that you may progress through as you build toward your career goals.

Back

career ladder

Front

__________ means being energetic and ambitious and able to make plans and get things done without being directed by others.

Back

Self-motivation

Front

If a colleague or friend is reliable, they are demonstrating __________.

Back

dependability

Front

What is self-regulation?

Back

The ability to control one's emotions effectively rather than ignoring them or pushing them aside.

Front

When you value the feelings of another person's situation, you are showing __________.

Back

compassion

Front

What is self-awareness?

Back

An awareness of one's own emotions and where they are coming from.

Front

Estimating the value of worth, quality, or importance of something is to __________ it.

Back

appraise

Front

What do we mean when we say a person has a high degree of "emotional intelligence"?

Back

A person aware that emotions are part of their reactions.

Front

Your tendencies, manners, and disposition about a person or thing are also referred to as your __________.

Back

attitudes