Justworks Tools and Features Flashcard

Front

Where can an admin find upcoming payroll that has not yet been processed?

Back

Upcoming Payments section

Front

Who can view everything in internal controls on Justworks?

Back

Only employees at Justworks

Front

What is the maximum number of bank accounts an employee can have on file with Justworks?

Back

10

Front

What is the primary purpose of MaestroQA?

Back

To score the quality of customer interactions

Front

What tool is used to make and receive calls from customers, with all inbound and outbound calls being recorded?

Back

Talkdesk

Front

What is the function of the Payroll Journal in Justworks?

Back

To review and manage payroll transactions.

Front

What role do Customer Success Managers play in Justworks?

Back

They assist clients with their needs and ensure satisfaction.

Front

How does Justworks ensure the security of employee bank account information?

Back

By implementing strict internal controls and access restrictions.

Front

What is the significance of the Alerts section in Justworks?

Back

To notify admins of important updates and actions required.

Front

What type of interactions does MaestroQA evaluate?

Back

Customer service interactions.