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Workplace Readiness Skill 06 - Conflict Resolution

Workplace Readiness Skill 06 - Conflict Resolution

Assessment

Flashcard

Life Skills

9th - 12th Grade

Practice Problem

Hard

WRS-06

Standards-aligned

Created by

Wayground Content

FREE Resource

Student preview

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15 questions

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1.

FLASHCARD QUESTION

Front

When trying to resolve a conflict between two team members, what is the first step you should take?

Back

Encourage them to talk to each other directly

Tags

WRS-06

2.

FLASHCARD QUESTION

Front

Which of the following is NOT a negotiation skill? Active listening, Making threats, Finding common ground, Offering compromises

Back

Making threats

Tags

WRS-06

3.

FLASHCARD QUESTION

Front

You are working on a team project. One of your team members, Sean, is not doing his part, which is making the rest of the team upset and causing delays in completing the project. What is the FIRST thing you should do to try and resolve this conflict?

Back

Have a conversation with Sean where you try to negotiate a solution.

Tags

WRS-06

4.

FLASHCARD QUESTION

Front

When negotiating a solution to a workplace issue, it's important to:

Back

Seek a win-win outcome

Tags

WRS-06

5.

FLASHCARD QUESTION

Front

What is a benefit of resolving conflicts in the workplace?

Back

It can lead to improved understanding and better working relationships.

Tags

WRS-06

6.

FLASHCARD QUESTION

Front

What is a common mistake made during conflict resolution?

Back

Allowing emotions to drive decisions

Tags

WRS-06

7.

FLASHCARD QUESTION

Front

In a negotiation, why is it important to establish common goals?

Back

It can create a foundation for mutual understanding and compromise

Tags

WRS-06

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