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Verbal and Non-Verbal Communication

Verbal and Non-Verbal Communication

Assessment

Flashcard

9th Grade - Professional Development

Practice Problem

Hard

Created by

Wayground Content

FREE Resource

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35 questions

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1.

FLASHCARD QUESTION

Front

What is non-verbal communication?

Back

communicating with someone by using gestures, Getting messages across with facial expressions, Using your body language to convey something to someone else

2.

FLASHCARD QUESTION

Front

Which of these is not an example of a verbal communication skill? The speed of our speech, Language used, Volume of speech

Back

Eye contact

3.

FLASHCARD QUESTION

Front

Why do we have to make sure we do not speak too fast when communicating with a patient?

Back

They may not hear everything you've said like instructions and teaching.

4.

FLASHCARD QUESTION

Front

Paraphrasing is....

Back

Relaying the patient's statement back to them by summarizing their words to ensure understanding.

5.

FLASHCARD QUESTION

Front

Reading and responding to body language, using facial expressions and using silence, are all examples of what?

Back

Active listening

6.

FLASHCARD QUESTION

Front

Examples of correctly using speech and volume skills include...

Back

Giving the right info, speaking at the right volume, and articulating your words.

7.

FLASHCARD QUESTION

Front

Keeping a good posture is important because ..

Back

it helps show the customer you are healthy and have a positive attitude.

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