Communication Concepts in Organizations

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First and foremost, communication involves sharing:

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information.

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In a typical communication process, encoding takes place when the:

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sender translates the message into symbols.

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Mikela talks to her subordinates regarding some procedural changes in the organization. In the communication process, talk is the

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medium.

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Nonverbal communication is communication that:

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shares information without words.

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Management by wandering around is an example of:

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face-to-face communication.

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Tyreek needs to communicate with managers in several different locations regarding a sensitive, complex topic. Therefore he should choose the communication medium highest in information richness, which would be a

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videoconference.

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Spoken communication transmitted over phone lines or via the Internet is more rich than:

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personal written communication, but less rich than face-to-face communication.

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An informal communication network along which unofficial information flows is called a(n)

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grapevine.

Front

What term describes the language that members of an occupation use to facilitate communication among themselves?

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jargon

Front

Maryann sent out an email to her employees telling them that the company had been sold, but she didn’t tell them who it was sold to or how it would affect them because she decided they didn’t need that information yet. This represents

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filtering.