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Communication and Conflict Resolution Flashcard

Communication and Conflict Resolution Flashcard

Assessment

Flashcard

Moral Science

12th Grade

Practice Problem

Hard

Created by

Wayground Content

FREE Resource

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11 questions

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1.

FLASHCARD QUESTION

Front

What is the first tip for effective communication and conflict resolution?

Back

Be specific

2.

FLASHCARD QUESTION

Front

According to the tips listed in the hand-out we read and discussed, what should you keep your complaints focused on?

Back

The present

3.

FLASHCARD QUESTION

Front

What approach does the text suggest for delivering complaints?

Back

Reporting

4.

FLASHCARD QUESTION

Front

What kind of absolutes should you avoid using in your complaints?

Back

Always and never

5.

FLASHCARD QUESTION

Front

What are you entitled to do according to the text?

Back

Explain why something matters to you

6.

FLASHCARD QUESTION

Front

What does the text suggest using whenever possible to make complaints?

Back

Kindness

7.

FLASHCARD QUESTION

Front

What does the text recommend using to de-criminalize the offense being complained about? (In other words, if you are upset with someone's behavior/policy/expectations, what is a constructive way to address this?)

Back

Compassion

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