Unit 2: Psychology and Work Behaviors

Front

What are the emotional responses that can arise in the modern workplace?

Back

Pride, belongingness, fulfillment, excitement, anger, distress, frustration, embarrassment.

Front

What influences emotional responses in the workplace?

Back

Work-related events, interactions, and non-work-related feelings employees bring to the job.

Front

What are the consequences of emotional states in the workplace?

Back

They influence well-being outcomes and individual, group, and organizational performance.

Front

What does Unit 2 explore regarding personality traits?

Back

The psychology behind attitudes and behaviors of people at work.

Front

What is the focus of Unit 2 in relation to managers?

Back

Techniques managers use to encourage positive aspects and minimize negative influences.

Front

What are the Big Five Personality Traits?

Back

Openness, Conscientiousness, Extraversion, Agreeableness, Neuroticism.

Front

How can understanding personality traits benefit employees?

Back

It helps relate to their current job or a job they desire.