CSB Practice Test B

Front

Which environmental factor will have the greatest effect on your message when presenting to a larger than expected audience?

Back

Room size

Front

How should the HOA Board secretary summarize the decision to install a 6 ft. iron rod fence around the community?

Back

Send a written notification to each home owner. Explain that the HOA will be installing a 6 ft. rod iron fence around the community to stop non-residents from trespassing and stealing. Monthly HOA fees will not be increased to fund this project.

Front

Best visual presentation option for showing proportions in data when comparing industries by proportion of incomes averaging over $100,000 annually.

Back

Pie chart

Front

What is the best visual tool for showing the structure of an organization and the relationship of its job positions?

Back

Hierarchical chart

Front

What should the speaker do when listeners don't understand an analogy used in a presentation?

Back

Email the analogy and how it relates to the idea that was presented.

Front

Summarize the message from the Human Resources Director regarding the flu epidemic's impact on employee absences.

Back

The flu has caused 58 employees to miss work this month, so we are holding a free vaccination clinic on Monday.

Front

What are the key points of the message regarding the swimming pool closure?

Back

The swimming pool will be closed from October 15th thru June 1st. All college-sponsored swimming activities are suspended, but students can swim for free at the city recreation center.

Front

What other clarification do you need when given multiple projects by your supervisor?

Back

Find out the order and dates your supervisor wants the projects done.

Front

How should you respond to clarify your team leader's message when she is frustrated about you arriving late?

Back

So you're frustrated when I'm late because you have to cover my calls?

Front

What mistake was made during the interview?

Back

The interviewer cannot discriminate against a qualified hire because of cultured bias.