
Workplace Conflict Management Flashcard
Flashcard
•
Life Skills
•
10th Grade
•
Practice Problem
•
Hard
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20 questions
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1.
FLASHCARD QUESTION
Front
Which of the following is a common conflict resolution strategy? Avoidance, Collaboration, Ignorance, Competition
Back
Collaboration
2.
FLASHCARD QUESTION
Front
What is the primary goal of effective communication in conflict resolution?
Back
To understand and be understood
3.
FLASHCARD QUESTION
Front
Which of the following is an example of active listening? Interrupting the speaker, Nodding and summarizing what the speaker said, Looking away while the speaker talks, Thinking about your response while the speaker talks
Back
Nodding and summarizing what the speaker said
4.
FLASHCARD QUESTION
Front
In teamwork, what is the benefit of having diverse perspectives?
Back
It enhances creativity and problem-solving
5.
FLASHCARD QUESTION
Front
Which of the following is a step in the problem-solving process? Ignoring the problem, Identifying the problem, Blaming others, Avoiding the issue
Back
Identifying the problem
6.
FLASHCARD QUESTION
Front
What is the role of emotional intelligence in managing conflict?
Back
To understand and manage emotions effectively
7.
FLASHCARD QUESTION
Front
Which of the following negotiation skills is most effective in the workplace? Being aggressive, Active listening, Interrupting frequently, Being inflexible
Back
Active listening
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