FBLA Hospitality & Event Management Test

Front

What is the first step in the event planning process?

Back

Setting objectives and goals

Front

Which of the following is NOT a component of Hospitality Management? Food and beverage management, Housekeeping operations, Financial analysis, Software development

Back

Software development

Front

What is the key to excellent customer service in the hospitality industry?

Back

Personalized service

Front

Which marketing strategy is most effective for promoting a new event? Options: Print advertising, Word of mouth, Social media campaigns, Television commercials

Back

Social media campaigns

Front

What is a primary consideration when budgeting for an event? Venue size, Guest list size, Entertainment options, All of the above

Back

All of the above

Front

What is a common risk associated with event management? Options: Overstaffing, Weather conditions, Undermarketing, All of the above

Back

All of the above

Front

Which of the following is a critical skill for a hospitality manager? Technical coding skills, Strong communication skills, Ability to work alone, Expertise in high finance

Back

Strong communication skills

Front

How can an event planner effectively manage a budget?

Back

By saving a portion of the budget for unexpected expenses

Front

What is an example of a marketing strategy for a hotel?

Back

Offering loyalty programs

Front

Why is customer feedback important in the hospitality industry?

Back

It helps in improving services and customer satisfaction