Chapter 19 Flashcard

Chapter 19 Flashcard

Assessment

Flashcard

Other

9th - 12th Grade

Practice Problem

Hard

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Wayground Content

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10 questions

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1.

FLASHCARD QUESTION

Front

A ____ force is comprised of company employees who are directly involved in the process of selling.​

Back

sales

2.

FLASHCARD QUESTION

Front

What are the advantages of personal selling over other types of promotion? Options: Helps Build Personal Relationships, Allows for Customized Communication, None of the above, All of the above

Back

All of the above

3.

FLASHCARD QUESTION

Front

_____ are the reasons that a customer may be reluctant or cautious about buying.​

Back

Objections

4.

FLASHCARD QUESTION

Front

All of the following are characteristics of successful salespeople, EXCEPT: Positive Attitude, Persistence, Truthful

Back

Deceitful

5.

FLASHCARD QUESTION

Front

The ______ process is a cluster of activities used to obtain sales and build long-term relationships with customers.​

Back

selling

6.

FLASHCARD QUESTION

Front

All of the following are the steps of the selling process, EXCEPT: Finding and qualifying sales leads, Preparing for a sales call, Closing a sale and following up​

Back

Demanding a purchase

7.

FLASHCARD QUESTION

Front

A sales lead is a person or company that shares some characteristics with target market.​

Back

True

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