General Activity Codes (NOTE, ICAO, ICCO)

Front

LOB: NPI / Prime
Channel: Green/Blue Check Auto New
Application Status: Declined
Scenario: Applicant called to know the reasons why they were not approved with Capital One. Agent confirms they will receive a letter within 7-10 business days and that they were pre-qualified with Global Lending Services. Agent does BMO. End of the call.

Back

ICAO

Answer explanation

A declined application its notated with ICAO, unless there is any exception to place NOTE.

Front

What is the reason the agent opened the application for the 2023 Mazda CX-5?

Back

The applicant wants to know the reason why they are not being able to get their 2023 Mazda CX-5.

Front

Applicant is currently renting a 2020 Nissan Murano and would like to purchase it after the lease ends. What is the correct classification? Options: ICAO, NOTE

Back

NOTE

Front

Applicant filled out a pre-qualification and would like to know if we finance motorcycles.

Back

NOTE

Front

What is the correct answer regarding the applicant's status with Capital One?

Back

NOTE

Front

LOB: NPI / Prime
Product: Green/Blue check Auto New
Application Status: Approved
Scenario: Applicant would like to purchase a 2014 Nissan Altima, agent provides with the estimated financing terms and next steps. What is the correct classification?

Back

ICAO

Front

What is the correct classification for the scenario involving the purchase of a 2017 Nissan Sentra with approved application status and provided financing terms? Options: ICAO, NOTE

Back

ICAO

Front

Scenario: Co-applicant would like to purchase a 2015 Nissan Versa, agent provides with the estimated financing terms and customer mentioned they would be using the car for commercial use. Agent mentions we cannot move forward and adds a FRAD activity code which changes the application status to Reviewing. What is the correct activity code? Options: NOTE, ICCO

Back

NOTE

Front

Why was the application submitted by the dealership declined?

Back

NOTE