Understanding Miscommunication

Front

What is a common result of miscommunication?

Back

Confusion and animosity

Front

Which model of communication views it as a direct message transfer?

Back

Transmission model

Front

In the transactional model, communication is compared to which activity? Tossing a ball, Playing chess, A game of catch, Running a race

Back

A game of catch

Front

What can influence our interpretation of messages during communication?

Back

Our perceptual filters

Front

Which practice can help improve communication?

Back

Listening actively