Front of the House Exit Ticket

Front

Which employee is at the top of the restaurant organization and is responsible for the overall operation of a restaurant?

Back

general manager

Front

Which area is considered a part of the front of the house in a restaurant operation?

Back

dining room

Front

How are most tables organized within a restaurant operation?

Back

stations

Front

Which type of customers do NOT have a reservation at a restaurant? Options: open seating customers, reserved customers, walk-in customers

Back

walk-in customers

Front

Which type of seating is used when restaurants seat customers on a first come, first served basis?

Back

open seating

Front

When does selling occur at a restaurant operation?

Back

when a server takes the customer's order

Front

Where does a server pick up the order from that will be transmitted to the customer?

Back

pass-through window

Front

What is quality service?

Back

anticipating and fulfilling a guests' needs

Front

Bussing is which function in the front of the house?

Back

clearing dirty dishes from the table

Front

When should payment transactions occur at a restaurant?

Back

after dessert or the entree