Workplace Readiness Skills Practice Test

Front

An employee at an auto repair garage proposes a new, efficient way to safely dispose of used motor oil. This is an example of:

Back

creativity and innovation.

Front

Which is the best example of "demonstrating creativity and innovation"? Options: Evaluating potential solutions and resources, Developing and/or improving products, services, or processes, Displaying a disciplined work ethic, Prioritizing your job tasks on a daily basis

Back

Developing and/or improving products, services, or processes

Front

You have researched the history of a product development and are about to propose providing an additional service to your customers that should create return business and customer loyalty. This proposal is an example of:

Back

creativity and innovation.

Front

Eli proposed a plan to expand his business while cutting costs. This is an example of:

Back

creativity.

Front

Jasmine created an interactive department calendar, using an app to track attendance. Essentially she demonstrated:

Back

creativity.

Front

Shawnee submitted new procedures to her supervisor on how to improve sales and service, based on a new model she learned about during a professional development conference. These new procedures represent a(n):

Back

innovation

Front

An example of demonstrating creativity and innovation at work is to:

Back

learn to do your job more efficiently

Front

The ability to find and allocate available resources to improve a product or service is an example of:

Back

career management

Front

During a staff meeting, a supervisor asks employees to bring new ideas to the next staff meeting that will improve customer service. The BEST way to come up with good ideas is to:

Back

research how competitors have done it.

Front

Which of the following statements best resembles the creative process? Find a disruption and imitate it. Find a repeating pattern. Find a pattern and disrupt it. Focus on a single idea and repeat it.

Back

Find a pattern and disrupt it.