Office Administration

Front

How would you answer the phone?

Back

MIC Centre, Julia speaking. How can I help you?

Front

What is this? Shredder, Photocopier, Fax machine, Stapler

Back

Shredder

Front

What is this called?

Back

Invoice

Front

What is NOT a position? Head of IT, Managing Director, Courier, Chief Accountant

Back

Courier

Front

What is NOT a good way to start a business email? Options: Dear Ms, Hi!, To whom may concern, Dear colleagues.

Back

Hi!

Front

What does the IT department do?

Back

They look after the company's computers

Front

When you have a problem with your working conditions, you speak to the...

Back

HR Department (Human Resources)

Front

What type of mail do you take to the Accounting Department?

Back

Bank statements

Front

When you answer the phone, you should:

Back

Make sure you put the call through to the correct extension

Front

What word has an error? Options: dres, jeans, shoes, shirt

Back

dres