Appointments Flashcard

Front

How much is the cancellation fee?

Back

$24.99

Front

What website will the customer first visit to begin the scheduling process?

Back

jcpportraits.com

Front

True or False. In-Studio Groupon codes can be applied online during the scheduling process.

Back

False

Answer explanation

In-Studio Groupon codes should be presented at the time of session.

Front

True or False. Agents are unable to schedule or make appointment changes for customers.

Back

True

Front

How many hours in advance can a same day appointment be scheduled?

Back

4 Hours

Front

True or False. Walk-In appointments are not accepted at the studio.

Back

False

Answer explanation

Walk-Ins appointments are accepted at the Studio when possible. No guarantee that an appointment will be available. Customers are encouraged to schedule in advance.

Front

True or False? For Outdoor Appointments, the $24.99 fee is charged at the time of booking the appointment.

Back

True

Front

True or False? For In-Studio Appointments, the $24.99 cancellation fee is charged at the time of booking the appointment.

Back

False

Front

How many images on average are taken in a session?

Back

15-18