Soft Skills Whipple ACP

Front

What is verbal communication?

Back

The act of conveying information or expressing ideas through spoken words.

Front

Which of the following is an example of nonverbal communication? Eye contact, Body language, Handshake, Text message

Back

Body language

Front

What is active listening?

Back

Active listening is a communication technique that involves fully focusing on, understanding, and responding to the speaker.

Front

Which of the following is a key component of conflict resolution? Compromise, Avoidance, Aggression, Active listening

Back

Active listening

Front

What is empathy?

Back

Ability to understand and share the feelings of others.

Front

Which of the following is an example of nonverbal communication? Eye contact, Handshake, Text message, Body language

Back

Body language

Front

What is the importance of active listening in communication?

Back

Active listening is important in communication because it helps to understand the speaker's message, shows respect and empathy, and promotes effective problem-solving and collaboration.

Front

Which of the following is a characteristic of effective conflict resolution?
Options: Ignoring the concerns of others, Avoiding conflict at all costs, Active listening and open communication, Using aggressive communication tactics

Back

Active listening and open communication

Front

How can empathy improve communication?

Back

Empathy allows individuals to understand and connect with others on a deeper level, improving communication.

Front

Which of the following is an example of verbal communication? Talking, Listening, Writing, Gesturing

Back

Talking