Rise up

Front

What is the term for the people who buy things from retail stores?

Back

Customers

Front

What is the term for when there are fewer items in stock than expected?

Back

Shrinkage

Front

What do we call physical goods that are bought and sold?

Back

Products

Front

Which factor does NOT affect a retailer's product selection?

Back

Employee preferences

Front

What is the term for intangible things sold by retailers, such as delivery?

Back

Services

Front

What is the role of customers in retail?

Back

Customers are the end-users who purchase products or services from retailers.

Front

What is shrinkage in retail?

Back

Shrinkage refers to the loss of inventory due to theft, damage, or errors.

Front

How do local customer preferences influence retail product selection?

Back

Retailers choose products based on what local customers are likely to buy.

Front

What are manufacturer incentives?

Back

Manufacturer incentives are promotions or discounts offered by manufacturers to encourage retailers to stock their products.

Front

What is the difference between products and services?

Back

Products are tangible items, while services are intangible offerings.