WorkKeys: Workplace Documents #1

WorkKeys: Workplace Documents #1

Assessment

Flashcard

Life Skills

9th - 12th Grade

Hard

Created by

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10 questions

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1.

FLASHCARD QUESTION

Front

According to the attached notice, which two materials are to be separated from the general trash?

Back

glass and aluminum

Answer explanation

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2.

FLASHCARD QUESTION

Front

You work in the kitchen. According to the notice attached, what should you do after you separate the glass and aluminum containers from the other trash?

Back

Empty and rinse the containers.

Answer explanation

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3.

FLASHCARD QUESTION

Front

You are a cashier. According to the attached notice, what should you enter in the computer after you’ve checked the purchase date? Options: the barcode, the purchase date, the number of items purchased, the product number

Back

the product number

Answer explanation

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4.

FLASHCARD QUESTION

Front

The date is September 7. A customer comes in with her receipt seeking to return a product purchased previously. Which purchase date is the only one that would be acceptable under the new 90-day return policy?

Back

July 4

Answer explanation

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5.

FLASHCARD QUESTION

Front

A customer comes in with a product to return, but has no receipt. As the cashier, what would your next step be, following the requirements stated in the attached notice?

Back

Explain to the customer that without a receipt, no return can be processed.

Answer explanation

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6.

FLASHCARD QUESTION

Front

According to the safety policy announcement attached, which of these is a reason why personal protection equipment was not being worn regularly? It was forgotten about because no one really thought to wear it., It was broken and did not work properly., It was uncomfortable and often the wrong size., It smelled and was unpleasant to wear.

Back

It was broken and did not work properly.

Answer explanation

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7.

FLASHCARD QUESTION

Front

If working on the stamping machine, which personal protection equipment should you be wearing, according to the attached safety policy? Options: disposable gloves, ear plugs, apron; heavy-duty leather gloves and ear plugs; goggles, heavy-duty leather gloves, apron; goggles and disposable gloves

Back

goggles, heavy-duty leather gloves, apron

Answer explanation

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