Change Management

Front

________ management is a systematic approach to dealing with the transition or transformation of an organization's goals, processes and technologies.

Back

Change

Front

True or False: Avoids the need for rash decisions and allows businesses to evaluate alternatives more thoroughly.

Back

True

Front

True or False: ADKAR ensures that changes are reinforced over time, preventing a return to old habits through recognition, monitoring, and ongoing support.

Back

True

Front

Which challenge of change management refers to employees might not being open to the change because they believe that change is unnecessary?

Back

Resistance

Front

Which is NOT a way to overcome resistance to change? Clarify the goal of the change, Listen to concerns, Point out mistakes, Be willing to backtrack

Back

Point out mistakes

Front

Change management also helps companies remain dynamic in the marketplace and encourages _____

Back

future growth

Front

The ADKAR Model is a _______ change management model that focuses on managing change at the individual level to guide employees through the change process.

Back

goal-oriented

Front

What does the "K" stand for in the “ADKAR” Model acronym?

Back

Knowledge

Front

What does the "R" stand for in the “ADKAR” Model acronym?

Back

Reinforcement

Front

Which element of the ADKAR Model focuses on identifying the reasons behind the change and how the change will benefit others?

Back

Awareness