BM 2.00 Practice Test

Front

The role of ethics in human resources management involves:

Back

treating all employees fairly.

Front

It is important for employees to follow the rules of conduct established by management to:

Back

maintain a consistent and fair work environment.

Front

Which is an example of human resources management? Options: Kurt prepares a press release to distribute to the media. Tony explains the company's policies to a new employee during orientation. Ava speaks with a new vendor to establish sales terms and to place an order. Jennifer gathers sales information to develop a quarterly report for her supervisor.

Back

Tony explains the company's policies to a new employee during orientation.

Front

Which is a benefit to businesses of orienting new employees? Options: provides data, increases profit, reduces turnover, eliminates training

Back

reduces turnover

Front

Which question should a manager consider when hiring a new employee? Options: What is the company’s vision?, How should the workload be distributed?, How will the company compensate this worker?, What are the company’s product quality standards?

Back

How will the company compensate this worker?

Front

What management function involves motivating and encouraging an employee?

Back

directing

Front

Which are company resources that employees often analyze to ascertain policies and procedures? Options: sales reports, training materials, research documents, promotional brochures

Back

training materials

Front

The first task in the human resources management activity of staffing is:

Back

determining need.

Front

A human resources department uses interactive computer simulations to help employees learn how to do their jobs. For which purpose is the department using this technology?

Back

training

Front

A primary activity of the directing function of management is:

Back

initiating action.