Workplace Readiness Skills Timed Additional Practice 1-8

Front

You have researched the history of a product development and are about to propose providing an additional service to your customers that should create return business and customer loyalty. This proposal is an example of:

Back

creativity and innovation

Front

Eli proposed a plan to expand his business while cutting costs. This is an example of: professionalism, big-picture thinking, dependability, creativity

Back

creativity

Front

Jasmine created an interactive department calendar, using an app to track attendance. Essentially she demonstrated

Back

creativity

Front

Shawnee submitted new procedures to her supervisor on how to improve sales and service, based on a new model she learned about during a professional development conference. These new procedures represent

Back

innovation

Front

An example of demonstrating creativity and innovation at work is to:

Back

learn to do your job more efficiently

Front

The ability to find and allocate available resources to improve a product or service is an example of:

Back

innovation

Front

During a staff meeting, a supervisor asks employees to bring new ideas to the next staff meeting that will improve customer service. The BEST way to come up with good ideas is to

Back

research how competitors have done it

Front

Which of the following statements best resembles the creative process? Find a disruption and imitate it, Find a repeating pattern, find a pattern and disrupt it, focus on a single idea and repeat it

Back

find a pattern and disrupt it

Front

How would Barry most efficiently determine if the problem is with the power company or the sign itself? Options: Reset the circuit breaker in the basement, Replace the bulb in the sign, Attempt to switch on another device to see if it has power, call an electrician right away

Back

Attempt to switch on another device to see if it has power

Front

What is the process for making a decision on selecting the best contractor for an upcoming construction job?

Back

Evaluate all factors needed and select the most suitable contractor based on the factors.