Front

You have researched the history of a product development and are about to propose providing an additional service to your customers that should create return business and customer loyalty. This proposal is an example of:

Back

creativity and innovation

Front

Eli proposed a plan to expand his business while cutting costs. This is an example of: professionalism, big-picture thinking, dependability, creativity

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creativity

Front

Jasmine created an interactive department calendar, using an app to track attendance. Essentially she demonstrated

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creativity

Front

Shawnee submitted new procedures to her supervisor on how to improve sales and service, based on a new model she learned about during a professional development conference. These new procedures represent

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innovation

Front

An example of demonstrating creativity and innovation at work is to:

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learn to do your job more efficiently

Front

The ability to find and allocate available resources to improve a product or service is an example of:

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innovation

Front

During a staff meeting, a supervisor asks employees to bring new ideas to the next staff meeting that will improve customer service. The BEST way to come up with good ideas is to

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research how competitors have done it

Front

Which of the following statements best resembles the creative process? Find a disruption and imitate it, Find a repeating pattern, find a pattern and disrupt it, focus on a single idea and repeat it

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find a pattern and disrupt it

Front

How would Barry most efficiently determine if the problem is with the power company or the sign itself? Options: Reset the circuit breaker in the basement, Replace the bulb in the sign, Attempt to switch on another device to see if it has power, call an electrician right away

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Attempt to switch on another device to see if it has power

Front

What is the process for making a decision on selecting the best contractor for an upcoming construction job?

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Evaluate all factors needed and select the most suitable contractor based on the factors.