Workplace Readiness Diagnostic Assessment

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An employee at an auto repair garage proposes a new, efficient way to safely dispose of used motor oil. This is an example of:

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creativity and innovation.

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WRS-01

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Which is the best example of "demonstrating creativity and innovation"? Options: Evaluating potential solutions and resources, Developing and/or improving a product, service, or processes, Displaying a disciplined work ethic, Prioritizing your job tasks on a daily basis

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Developing and/or improving a product, service, or processes

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WRS-01

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You have researched the history of a product development and are about to propose providing an additional service to your customers that should create return business and customer loyalty. This proposal is an example of:

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creativity and innovation

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WRS-01

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Eli proposed a plan to expand his business while cutting costs. This is an example of: professionalism, big-picture thinking, dependability, creativity

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creativity

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WRS-01

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Jasmine created an interactive department calendar, using an app to track attendance. Essentially she demonstrated:

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creativity

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WRS-01

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Shawnee submitted new procedures to her supervisor on how to improve sales and service, based on a new model she learned about during a professional development conference. These new procedures represent a(n):

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innovation

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WRS-01

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An example of demonstrating creativity and innovation at work is to:

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learn to do your job more efficiently

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WRS-01

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The ability to find and allocate available resources to improve a product or service is an example of:

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innovation

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WRS-01

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During a staff meeting, a supervisor asks employees to bring new ideas to the next staff meeting that will improve customer service. The BEST way to come up with good ideas is to...

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research how competitors have done it

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WRS-01

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Which of the following statements best resemble the creative process? Find a disruption and imitate it, Find a repeating pattern, Find a pattern and disrupt it, Focus a single idea and repeat it

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Find a pattern and disrupt it

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WRS-01