ProfComm Flashcard

ProfComm Flashcard

Assessment

Flashcard

English

Professional Development

Practice Problem

Hard

Created by

Wayground Content

FREE Resource

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15 questions

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1.

FLASHCARD QUESTION

Front

What are the types of oral communication?

Back

Types of oral communication include presentations, interviews, and meetings. Notice boards are not a type of oral communication.

2.

FLASHCARD QUESTION

Front

What is Verbal Communication?

Back

Verbal communication is when someone is talking and someone else is listening.

3.

FLASHCARD QUESTION

Front

What is Nonverbal Communication?

Back

Nonverbal communication describes actions, behaviors, or attitudes that send a message to the receiver.

4.

FLASHCARD QUESTION

Front

What is an appropriate way to start an email?

Back

Appropriate ways to start an email include 'Good morning', 'Good afternoon', or 'Dear'. 'Hey' is not considered appropriate.

5.

FLASHCARD QUESTION

Front

What does Empathy mean?

Back

Empathy means putting yourself in someone else's shoes.

6.

FLASHCARD QUESTION

Front

What is the difference between Sympathy and Empathy?

Back

Sympathy is feeling pity for someone, while empathy is understanding and sharing the feelings of another.

7.

FLASHCARD QUESTION

Front

What is the role of active listening in communication?

Back

Active listening involves fully concentrating, understanding, responding, and remembering what is being said.

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