CIW IBA - Lessons 2, 3, 7

Front

You just received a joke that was emailed to you by a co-worker. You find the joke funny and consider forwarding it to another co-worker that you trust. Which human resources issue do you risk by forwarding the e-mail message?

Back

Offending a recipient who receives the joke as a result from further forwarding.

Front

The official CIW Web site has an IP address of 72.44.192.233. Which technology allows users to enter the URL www.CIWcertified.com in the browser address bar to access the site, instead of having to remember and enter the IP address?

Back

DNS

Front

You are using an e-mail client that you are unfamiliar with. You need to send an e-mail with an attachment but you do not see a feature labeled attachment anywhere on the client. What icon should you look for that is commonly used to invoke the e-mail attachment option?

Back

Paperclip icon

Front

You have just checked the balance in your bank account by logging into your banks Website. Which protocol was most likely used for the transmission of your information?

Back

HTTPS

Front

You received a text and a threatening voicemail from an angry customer who wants to immediately discuss the shortcomings of a recently released product. You are about to walk into a mandatory meeting with your top-level leadership team. What is your best course of action? Options: 1. Continue to send text messages to the customer hoping to smooth things over until you can call him on the phone after your meeting. 2. Request that the customer send his complaints by e-mail, knowing that any inappropriate communication will be well documented. 3. Do not respond to the customer. 4. Skip the meeting and call the customer.

Back

Request that the customer send his complaints by e-mail, knowing that any inappropriate communication will be well documented.

Front

Which term describes the technology used by online music providers for collaborative filtering to suggest songs based on user preferences?

Back

Crowdsourcing

Front

Which of the following is a legal and ethical practice?

1. Copying someone else’s written work found on the Internet and presenting it as your own, as long as it is for schoolwork.
2. Trying shareware for free and paying for it only after you decide to keep using it.
3. Downloading copyrighted artwork and using it as a background on your Web site.
4. Downloading music and motion pictures as long as they are from a peer-to-peer network.

Back

Trying shareware for free and paying for it only after you decide to keep using it.

Front

What is the primary benefit of using social tagging in a business environment?

Back

It facilitates better organization and retrieval.

Front

What is the primary purpose of using SMS in the context of sending a business proposal, as discussed in the provided scenario?

Back

To notify the manager about an email containing the proposal

Front

Which protocol is primarily used for secure communication over a computer network, particularly when transferring sensitive data such as applications?

Back

HTTPS