LTCNA Chapter 23 & 24

Front

Which statement is true: NAs may grieve for residents after they die., NAs will be expected to attend resident's funerals, Most people respond in a vocal and emotional way after a loved one had died., Dealing with the death of a loved one will take approximately two months

Back

NAs may grieve for residents after they die.

Front

An attitude that is helpful in hospice work is: Helping the resident embrace the NA's faith before death, Being sensitive to individual needs, Joining in the conversation during personal visits, Pushing residents to talk about their feelings

Back

Being sensitive to individual needs

Front

When caring for a dying resident whose senses are diminished, the NA should:
- Encourage all visitors to remain silent
- Ask many questions to see what is comfortable for the resident
- Turn on as many lights as possible
- Observe body language

Back

Observe body language

Front

If a resident tells her sister that IF she lives, she will start volunteering every day at the senior center. Which stage of grief is this?

Back

Bargaining

Front

One factor that influences personal attitude about death is: A person's culture, A person's weight, A person's diet, A person's height

Back

A person's culture

Front

The NAs responsibilities regarding postmortem care includes: Examining the body to help determine the cause of death, Removing tubes from the dead resident, Placing drainage pads where needed, Removing equipment from the room

Back

Placing drainage pads where needed

Front

Which of these statements is an example of constructive feedback? Options: "Did you just sleep through your whole training course? Don't you know anything?", "I've never seen somebody take such a long time to learn this job", "You really need to remember to speak kindly to the residents, even when you're having a bad day", "You're rude and disrespectful"

Back

"You really need to remember to speak kindly to the residents, even when you're having a bad day"

Front

The best response an NA or HHA can give to hostile criticism is

Back

"I'm sorry you're disappointed"

Front

Which of the following is a type of direct service career?
Options:
Working in the billing office
Working as a receptionist at a home health agency
Nursing
Managing a home health agency

Back

Nursing

Front

Which of the following people would be the most appropriate resource for an NA to discuss her work-related stress? Facility dietician, Resident's friend who visits almost every day, Activities, NA's supervisor

Back

NA's supervisor