Fan Experience Review SEM

Front

What determines if spectators become repeat customers?

Back

positive or negative experience

Front

Negative fan experience adversely impacts an organization’s: bottom line, ticket sales, & sponsorship

Back

bottom line, ticket sales, & sponsorship

Front

fan experience as it relates to live events refers to

Back

to the overall impression made on the sports or entertainment consumer.

Front

Which of the following is not one of the key variables impacting the fan experience? Traffic, Fan safety, Technology

Back

Licensing

Front

What type of technology includes fingerprint scans and facial recognition for quick, secure venue access?

Back

Biometric technology

Front

Which of the following could contribute to an event’s atmosphere? Distinct smells that might evoke nostalgia, Volume levels, Fan energy and engagement, All of these

Back

All of these

Front

The fan experience begins when the fan enters the venue for an event

Back

False

Front

Subpar food and beverage options do not impact the fan experience.

Back

False

Front

Challenges finding parking or long lines at the stadium can impact whether fans purchase tickets to a game or event.

Back

True