What does customer empathy involve beyond just listening to the customer?

Advanced Engineering Design and Presentation - Fall Final Review

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Other
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12th Grade
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Hard
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1.
FLASHCARD QUESTION
Front
Back
Understanding their problem and how to solve it
2.
FLASHCARD QUESTION
Front
By putting yourself in the customers’ positions, you would follow through until the end of the project to make sure their needs are ____.
Back
Met
3.
FLASHCARD QUESTION
Front
Frequently surveying the customers' needs is essential at the beginning of the project, but equally important is to follow up with the customer upon completion of a project to ensure that everything is ____.
Back
Working the way it should
4.
FLASHCARD QUESTION
Front
Before graduation, a student demonstrates the progress they have made in learning and applying engineering concepts through ____.
Back
Electronic portfolios
5.
FLASHCARD QUESTION
Front
After graduation, the same person continues to develop their portfolio to get a good job and to show what they are capable of ____.
Back
Producing
6.
FLASHCARD QUESTION
Front
The portfolio should be used to reach potential customers, thus expanding the engineer’s ____.
Back
Sphere of influence
7.
FLASHCARD QUESTION
Front
Cloud sharing technology is being used in engineering design teams so that employees can contribute to the project simultaneously, from anywhere with ____.
Back
An internet connection
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